Samantha Madden , Mba Email & Phone Number

Chicago, Illinois, United States

- Responsible for the activation and fulfillment of CSSC’s and SSA's partnerships. Main focuses will be client servicing, operations, execution, and recapping of sponsor, entitlements at leagues, tournaments and events.-Fulfilling contracted deliverables in a proactive manner while providing strong customerservice, support, and idea generation.-In the field (at leagues, events and tournaments) on a weekly or bi-weekly basis(depending on need) with the purpose of documentation through photographs, whichwill be used for client recaps, marketing materials, and/or education of CSSC as anorganization.- Co-Strategize, develop, and manage program details on behalf of the sponsors such asupdating logos, banner ads, and crafting social media posts.- Developing and maintaining performance reports for sponsorship programs, whichrange from monthly, quarterly, and annually based on clients’ needs.

Seasonal:-Assist with the set-up, execution, and tear down of various team events. Including, home games, watch parties, and marketing events. -Support the Events and Experience department in implementing event requirements. -Execute in-game promotions and concourse activations during Blackhawks home games. -Execute pre- and post-game promotions as needed (Jr. Hawks Programming, Atrium Themed Events). -Set up and tear down all site equipment, props, and promotional items

• Process paperwork for new clients efficiently and in accordance with protocols.• Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants’ legal rights.• Initiate procedures to rants, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance.• Overseeing the distribution of $300M+ mortgage and homeowner grants• Respect client dignity and confidentiality.

• Responsible for planning and executing event and experiential marketing programs• Support the execution of a large-scale national driving program for a luxury automotive client, traveling to different markets for multiple events across the country• Conduct participant registration and instruction• Troubleshoot on-site challenges• Rotate between various activation components on-site• Ensure that event attendees have a positive and engaging experience• Answer product related questions• Assist with upkeep of fleet vehicles• Keep organized records of all travel expenses and time tracking

• Develop and organize participant database• Liaison between upper division management and the youth hoops program• Provided training and evaluation of performance to adhere to Jr. NBA law, regulations, ad standards.• Adjust coaching techniques, based on strength and weaknesses of athletes.

Greater Chicago Area

• Collected and organized athletics and administrative data for athletic department.• Provided support to head coach by assisting in the daily management of the women’s program.• Assisting in producing and disseminating materials to players related to individual needs.• Coordinate travel arrangements and travel with team to away contests.• Provide training direction, encouragement, motivation, and nutritional advice to prepare athletes for games and competitive events.

-Assist with the day-to-day operations of camp sessions-Coach and instruct a team of young players-Maintain a high level of professionalism at all times while providing extraordinary external and internal customer service to all patrons-Assist with set-up and breakdown of each camp session

Master Of Business Administration - Mba, Sports Managem, 3.8

Bachelor Of Arts - Ba, Sports Communication

Biomedical/Medical Engineering, 2 Years