Samantha Evans Email and Phone Number
As a seasoned professional with a rich background in Amazon account management, I have successfully navigated the complexities of e-commerce to drive significant growth for clients. I began at Envision Horizons as an Account Associate and quickly ascended to roles including Account Manager, Senior Account Manager, and Account Director. In these positions, I honed my skills in client relations, strategy development, and team leadership, consistently delivering exceptional results.Currently, as the VP of Operations, I leverage my expertise to optimize organizational processes, improve efficiency, and drive accountability across teams. My passion lies in operational excellence, where I have demonstrated a keen ability to identify areas for improvement, implement effective solutions, and lead teams to exceed performance goals.With a comprehensive understanding of Amazon’s ecosystem and a proven track record in account management, I have a unique blend of strategic insight and operational prowess. My journey reflects a commitment to continuous improvement and a dedication to fostering environments where teams can thrive and businesses can scale.
Envision Horizons
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Vice President Of OperationsEnvision Horizons Aug 2024 - PresentNew York, New York, Us
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Director Of OperationsEnvision Horizons Mar 2024 - Aug 2024New York, New York, Us• Increase profitability through strategic resource allocation and project management, focusing on cost optimization and exceeding client goals• Develop and implement standardized service delivery processes to ensure consistent client experience across all accounts• Establish and hold accountability to KPIs across the company. Monitor key operational metrics and identify areas for improvement• Implement time tracking and project management systems to optimize resource utilization and cost control• Collaborate with Account Directors to manage client expectations, identify scope creep, and ensure service delivery within budget• Improve the client onboarding process by developing training programs for Account Teams, Finance, and Dev Team, leading to increased client satisfaction• Spearhead the implementation of the Entrepreneurial Operating System (EOS) across the agency, fostering cross-departmental collaboration and alignment towards strategic objectives• Facilitate senior leadership meetings and hold executives accountable for achieving goals through the EOS framework
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Account Director & Education ChairEnvision Horizons Dec 2022 - Mar 2024New York, New York, Us• Led and mentored a team of Account Managers, managing a portfolio of 20+ brands ranging from $2MM-$75MM in annual Amazon revenue• Implemented project management practices for Account Managers, Supply Chain, and Creative Teams• Developed data-driven brand growth strategies• Analyzed trends and reports to optimize forecasting, media planning, and profitability• Created and led training programs for continued growth of the client services team• Standardized processes and ensured knowledge transfer within the team• Led contract renegotiation, renewals and value add services
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Senior Account ManagerEnvision Horizons Jul 2022 - Dec 2022New York, New York, Us• Managed a growing portfolio of established and high-growth brands, exceeding revenue targets• Developed and implemented advanced account strategies to optimize campaign performance for larger clients with complex needs• Mentored and coached junior Account Managers, fostering a culture of excellence and knowledge sharing within the team• Negotiated and secured larger advertising budgets, demonstrating strong client relationship management and value proposition development• Identified and implemented operational efficiencies to streamline processes and improve team productivity
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Account ManagerEnvision Horizons Oct 2021 - Jul 2022New York, New York, Us• Developed and implemented e-commerce strategies• Optimized PPC and DSP advertising campaigns• Led creative strategy for product pages and brand content• Increased organic sales through SEO research and copywriting • Managed client relationships and support teams for strategy execution• Prioritized tasks and balanced multiple brands
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Strategic Business AdvisorBeekeeper Marketing Feb 2021 - Oct 2021San Francisco, California• Managed client accounts on Vendor and Seller Central• Planned and executed all Amazon sales levers• Updated client catalogs, monitored changes, and ensured data accuracy• Conducted business analytics and ROI analyses -
Ecommerce Operations ManagerAntsy Labs Sep 2016 - Feb 2021Dacono, Colorado, Us• Managed multi-channel e-commerce operations for startup and crowdfunding projects• Optimized customer experience (CX) using CRM systems• Implemented self-service solutions and communication protocols• Led and managed a team of customer service contractors• Oversaw end-to-end inventory management• Proficient in e-commerce and operational tools -
Hr Specialist - PrnCentura Health Dec 2016 - Jul 2018Centennial, Colorado, Us -
Hr SpecialistCentura Health Feb 2016 - Dec 2016Centennial, Colorado, Us• Managed the HR Office as the first point of contact, triaging inquiries and ensuring efficient resolution• Oversaw the employee badging system to ensure proper access control• Streamlined the end-to-end new hire process (job offer through orientation), including background checks, verifications, scheduling, and I-9/E-Verify compliance• Facilitated orientation for over 50 new hires monthly across two locations• Educated new hires on company benefits, policies, and procedures• Processed all personnel actions, status changes, and transfers• Maintained and audited associate files for legal and JACHO (Joint Commission) compliance• Promoted employee engagement by serving on committees and organizing recognition events
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Store ManagerBath & Body Works Nov 2011 - Feb 2016Columbus, Ohio, Us• District Trainer & Mentor - Trained new/underperforming store managers across region, boosting performance• Led weekly conference for 14 stores and managed the district in the District Manager's absence, ensuring smooth operations• Multi-Store Management - Led high-volume stores (Q4), demonstrating operational leadership in peak season• Developed a Sales Leadership Team to manage the business independently, preparing them for promotions• Analyzed business needs and created efficient staff schedules for a 60+ member team using Oracle Peoplesoft, controlling labor expense• Motivated and coached a sales team to achieve top performance in a high-volume environment• Implemented successful recruitment, training, and retention strategies to attract and retain top talent by providing engaging development opportunities• Oversaw merchandise flow to ensure optimal product stock and minimize stock-outs• Maintained exceptional customer satisfaction results, demonstrating a commitment to customer experience• Maintained accurate personnel files and the HR database to ensure compliance with HR regulations -
Cosmetics ManagerMacy'S Dec 2009 - Nov 2011New York, Ny, Us• Built strong client relationships by providing exceptional service personally and by coaching and training a team of Beauty Advisors in consultative selling techniques to enhance customer experience• Consistently achieved top performance, exceeding sales goals and growing sales beyond projections • This required adding team members to effectively manage the increased workload• Implemented and maintained effective schematics and visual merchandising strategies to optimize the cosmetics counter and the entire department, enhancing customer engagement and product visibility
Samantha Evans Education Details
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Colorado State UniversityCertificate In Hr Management
Frequently Asked Questions about Samantha Evans
What company does Samantha Evans work for?
Samantha Evans works for Envision Horizons
What is Samantha Evans's role at the current company?
Samantha Evans's current role is VP of Operations | Amazon Expert | Driving Profitability and Growth | Strategic People Leader.
What schools did Samantha Evans attend?
Samantha Evans attended Colorado State University.
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