Samantha Messmer Email & Phone Number

Indianapolis, Indiana, United States

Develop and support operations team servicing customer accounts. Serve as primary point of contact and build trusted relationships for customer contacts under direction of Operations Manager. Serve as a mentor and knowledge resource to team members. Lead and support Program Manager Team in areas of day-to-day business. Coach and mentor team members' performance and career development. Analyze team for staffing needs based on customer and contract demands. Partner with leadership on development… Show more Develop and support operations team servicing customer accounts. Serve as primary point of contact and build trusted relationships for customer contacts under direction of Operations Manager. Serve as a mentor and knowledge resource to team members. Lead and support Program Manager Team in areas of day-to-day business. Coach and mentor team members' performance and career development. Analyze team for staffing needs based on customer and contract demands. Partner with leadership on development and implementation of growth opportunities. Collaborate with team members on new customer implementation process. Prepare and present operational updates regularly. Consult with clients and vendors to develop solutions to improve by-product management processes. Partner with compliance team to ensure processes and procedures are followed in managing organic waste. Develop partnerships with vendors to optimize service opportunities. Preparation of annual budget for client's waste management activitiesMonitor adherences to budget and negotiate changes with clients when needed. Manage implementation to improve waste management procedures. Assist with escalated customer aging requests from Account AdministratorsEnter and maintain information within Salesforce for opportunity tracking. Review cost and profit analysis prepared by Program Managers. Review and advise on customer proposals. Manage opportunities derived from customer or vendor relationships. Show less

Indianapolis, Indiana, United States

Consult with clients and vendors to develop solutions to improve by-product management processes. Deliver conflict resolution by moderating disputes and grievances between parties with the goal of a speedy and fair resolution. Work to balance customer contract requirements and company profit initiatives. Manage implementation to improve waste management procedures. Help to review supplier and customer invoices for data and profit accuracy. Develop the ability to analyze complex financial… Show more Consult with clients and vendors to develop solutions to improve by-product management processes. Deliver conflict resolution by moderating disputes and grievances between parties with the goal of a speedy and fair resolution. Work to balance customer contract requirements and company profit initiatives. Manage implementation to improve waste management procedures. Help to review supplier and customer invoices for data and profit accuracy. Develop the ability to analyze complex financial scenarios and write the corresponding proposals to present to the customer. As a Program Manager, I play a role in supporting my team by implementing cost savings and sustainability initiatives and helping to improve waste management operational efficiencies for our customers. Along with the customer facing side to my position, I also analyze data and research innovative solutions to help assist our clients with going Zero Waste to Landfill. Show less

Indianapolis, Indiana Area

Assist operations team with the implementation of new by-product waste management programs. Act as the main point of contact for numerous site locations across the United States and Canada. Help customers achieve Zero Waste to Landfill initiatives by implementing innovative waste management programs and cost savings initiatives. Manage and research by-product and logistical solutions for all customer waste streams. Conduct monthly waste EHS audits and data reports for the operations team in… Show more Assist operations team with the implementation of new by-product waste management programs. Act as the main point of contact for numerous site locations across the United States and Canada. Help customers achieve Zero Waste to Landfill initiatives by implementing innovative waste management programs and cost savings initiatives. Manage and research by-product and logistical solutions for all customer waste streams. Conduct monthly waste EHS audits and data reports for the operations team in order to improve strategies and operations. Provide direct support to the Director of Operations in preparing quarterly business reviews and distributing monthly reports to effectively manage resource reporting across all accounts. Show less

Indianapolis, Indiana Area

As a Brand Ambassador of Indianapolis, I helped to assist with sampling and handing out premiums at different events held around Indiana. Along with promoting the products in a positive manner, I also interacted with consumers in a pleasant and engaging manner. I had to learn to familiarize myself with the company and their mission and goals. Not only did I educate customers about our products, but I also collected customer feedback about the product. I assisted the Field Manager with duties as… Show more As a Brand Ambassador of Indianapolis, I helped to assist with sampling and handing out premiums at different events held around Indiana. Along with promoting the products in a positive manner, I also interacted with consumers in a pleasant and engaging manner. I had to learn to familiarize myself with the company and their mission and goals. Not only did I educate customers about our products, but I also collected customer feedback about the product. I assisted the Field Manager with duties as needed. This included the tear down of the set. During events, I have assisted with photo marketing, and collecting emails for feedback surveys. Show less

Indianapolis, Indiana Area

As an intern for Mighty Earth, I helped to run a campaign that focused on the industrial meat production, and its environmental impact. The campaign targeted companies like Cargill and Tyson, and their clients, McDonalds and Whole Foods. Our mission was to promote accountability and awareness of the negative impacts their food process has on the environment: increased greenhouse gas emissions, water pollution and deforestation in South America's rainforests. As an intern for Mighty Earth, I… Show more As an intern for Mighty Earth, I helped to run a campaign that focused on the industrial meat production, and its environmental impact. The campaign targeted companies like Cargill and Tyson, and their clients, McDonalds and Whole Foods. Our mission was to promote accountability and awareness of the negative impacts their food process has on the environment: increased greenhouse gas emissions, water pollution and deforestation in South America's rainforests. As an intern for Mighty Earth, I helped with organizing community events, working with the media, collecting petition signatures and building a broad coalition of local groups around Indianapolis. Along with these tasks, I also helped to recruit and train fellow volunteers, and lead team meetings. Show less

Bloomington, Indiana Area

Provided care for all ages (infant to grade school children). Learned to adapt to different environments throughout the work day. Mentored the children in a safe learning environment. Worked in a team friendly environment, while also being able to work independently. During my time at Monroe County United Ministries, I helped to train new teachers on the policies implemented by MCUM. I also was the opening teacher for my classroom in the morning. I positively welcomed the children, and their… Show more Provided care for all ages (infant to grade school children). Learned to adapt to different environments throughout the work day. Mentored the children in a safe learning environment. Worked in a team friendly environment, while also being able to work independently. During my time at Monroe County United Ministries, I helped to train new teachers on the policies implemented by MCUM. I also was the opening teacher for my classroom in the morning. I positively welcomed the children, and their parents, into the the classroom each morning. Show less

Bloomington, Indiana Area

Provided care for all ages (infant to grade school children). Handled food on a daily basis. Learned to further develop my communicational skills by building relationships with the parents and surrounding employees. Applied problem-solving skills in order to deal with any issues that come up throughout the day.

Brownsburg, Indiana

Developed interpersonal communicational skills by communicating daily with both the children and their parents. Combined ideas daily with the lead teacher in my classroom to provide a fun and safe learning environment for the children. Developed the skills needed to positively adapt to the change that constantly occurred during the day. Provided care to all age levels (infant through grade school children).

Bachelor Of Arts (B.A.), Environmental And Sustainability Studies, Graduate

Exchange Program