Objective of this role is to support office staff with data management and coordination with internal stakeholders.

Greeted parents & visitors, directed them to appropriate persons/departmentsHelped customers with general and admission related queries over the phone and in personHandled customer complaintsSupported Admissions team with admission inquiries, aptitude tests and registration of Admission forms on the intranet which resulted in meeting weekly/monthly targets.Maintained student and staff databaseEdited, formatted and supervised the printing and distribution of school circularsPre-screening of resumes and maintaining candidate database

Collected and verified documents from appropriate sources and entered into the cargo tracking and reservation system (SITA FAST IV)Monitored and reconciled any irregularities in the received/ generated cargo informationChecked and updated flight handling reports before filing in the current flight files

Generated leads for IT Networking clientsScheduled appointments for sales representatives to meet with prospective leadsConducted marketing surveys for clientsMaintained database of company profiles