Samantha Isaacs Email & Phone Number

Singapore / New Zealand

Leading a team of Customer Success Managers helping our clients across the globe.

Singapore, Singapore

Singapore

Singapore

Veson Nautical develops the world’s leading enterprise software platform for the commercial maritime shipping industry. As a Software Support Analyst, I collaborate with a portfolio of clients learning their workflows and processes so that I can provide technical support on a daily basis. Our two products, IMOS and Veslink, require deep understanding of how clients manage vessels and cargoes through all stages of a voyage including chartering, operations, invoicing, and financials… Show more Veson Nautical develops the world’s leading enterprise software platform for the commercial maritime shipping industry. As a Software Support Analyst, I collaborate with a portfolio of clients learning their workflows and processes so that I can provide technical support on a daily basis. Our two products, IMOS and Veslink, require deep understanding of how clients manage vessels and cargoes through all stages of a voyage including chartering, operations, invoicing, and financials. In this role my daily tasks include-managing and enhancing client relationships by providing excellent service-troubleshooting software issues-recommending and designing creative solutions to align with client workflows-implementing large scale software upgrades-assisting our commercial team to gain new business Show less

Singapore

I was a Consultant with the Michael Page Finance & Accounting team. Some of the roles I specialized in included Finance Manager, Treasury, Internal Audit, Shared Service Center Managerial positions, Corporate Finance, Business Controllers, Tax, Financial Planning and Analysis and CFO positions for MNCs and SGX Listed organizations.

New Zealand

As Retail and CRM Coordinator for the Luxe Division, I coordinated multiple tasks. -ensuring smooth coordination of monthly promotions and launches, -creating and providing analysis on finance and sales reporting -creating monthly reports for the division-rolling out a POS system nationwide from the project stage through to post Go-Live support-technical management of the Lancome loyalty programThis role requires strong communication skills, organizational skills and… Show more As Retail and CRM Coordinator for the Luxe Division, I coordinated multiple tasks. -ensuring smooth coordination of monthly promotions and launches, -creating and providing analysis on finance and sales reporting -creating monthly reports for the division-rolling out a POS system nationwide from the project stage through to post Go-Live support-technical management of the Lancome loyalty programThis role requires strong communication skills, organizational skills and technical IT knowledge. Show less

New Zealand

In this maternity cover contract role I am responsible for ensuring timely and successful delivery of orders to customers. Sitting within the Customer Care team, this role provides support to the Customer Care Manager and oversees the credit control, customer service and master data teams. This also included analysis and building reports for all divisions. This role requires effective time management skills and excellent problem solving skills. This role is integral to all divisions within… Show more In this maternity cover contract role I am responsible for ensuring timely and successful delivery of orders to customers. Sitting within the Customer Care team, this role provides support to the Customer Care Manager and oversees the credit control, customer service and master data teams. This also included analysis and building reports for all divisions. This role requires effective time management skills and excellent problem solving skills. This role is integral to all divisions within L'Oreal including the Distribution Centre and APAC zone teams. Show less

New Zealand

As Shipping and Sales Administrator I would coordinate all domestic orders and deliveries. This included forecasting for 2 distribution centers. Timely and successful delivery of all Domestic orders was a key part of this role. This role requires effective time management skills, excellent communication skills with a range of stakeholders and the ability to multi task.

New Zealand

As a Logistics Graduate I was exposed to all aspects of Delegat's Logistics operations. This included productions planning, procurement, domestic distribution, exporting and the wine making process. During this period I spent a 3 month secondment in the winery understanding the wine making process from grape to bottle. This gave me a broad experience in Logistics and Supply Chain functions.

Bachelor Of Commerce (Bcom), International Business, Commercial Law

Activities and Societies: Auckland University Underwater Club Bachelor of Commerce - Double Major in International Business & Commercial Law

Education record

Activities and Societies: Sailing Team, Netball Coaching, Boarding House Prefect