Samantha Neeson Email & Phone Number

Australia

Sydney, Australia

• Key responsibilities:
• Support the Procurement Governance Manager, Commercial leadership team and the Commercial Governance Committee strategic priorities and reporting objectives
• Ensure alignment of committee agendas, minutes and associated governance papers
• Collaborate with a broad spectrum of internal and external stakeholders across the cluster including TfNSW Executives, TfNSW Safety team, Sydney Trains worksite protection team, ICAC and Procure Group
• Undertake periodic audits and perform compliance reviews with respect to procurement and commercial controls
• Implement, review and monitor processes to ensure compliance with policy and procedures

St Leonards, NSW, Australia

• Responsibilities:
• reviewing and evaluating business process implications regarding system requirements
• assessing possible functional redesign
• making recommendations for systematic solutions or enhancements
• implementing policies and procedures to ensure consistencyKey Achievements:
• Major participant and decision maker in a global project to improve and standardise quoting-related procedures worldwide.

St Leonards, NSW, Australia

• Responsibilities:
• driving processes to ensure revenue goals, operational results and metrics were met.
• Conducting regular review of procedures and policies to ensure consistency, operational excellence and best practice across all maintenance renewal activities
• performed a dual role as the regional (APJK) subject matter expert and process improvement lead (Regional Services Lead)Key Achievements:
• Successfully deployed an inaugural APJK quote quality program. The introduction of a defined, consistent and measurable quality program assisted in identifying areas for process improvement and employee training as.
• Project lead for implementation and deployment of ‘Salesforce.com’ regionally for the maintenance renewals business unit, with prime responsibility for initiating system enhancements, conducting process training.

St Leonards, NSW, Australia

• Responsibilities:
• conducting all induction training, on-the-job coaching and mentoring of colleagues within the department,
• deploying quality maintenance renewal quotations, support and reports to internal and external customersKey Achievements:
• Established a reputation as the principal point of contact both locally and regionally for queries and instruction relating to maintenance contract operations and renewal processes, systems, pricing and policy by.
• As an operational and systems subject matter expert frequently conducted cross-functional training sessions and acted as a change agent in combined workshops with collaborative internal departments. This resulted in.

North Ryde, NSW, Australia

• Responsibilities:
• maintaining the integrity of contracts and install base systems,
• reconciling, analysing and validating accuracy of sales forecast, booking and revenue reports
• acting as an interdepartmental liaison to ensure excellence in the booking and invoicing of both new product sales and maintenance renewals for a defined set of Enterprise accountsKey Achievements:
• Led the design, development and maintenance of an in-house quote and invoicing database to support the A/NZ maintenance renewals business. This enabled the team to improve the turnaround time and quality of quote and.
• Designed and produced an operations manual to support new-hire training and to serve as on-the-job reference guide for existing team. The manual helped to establish process consistency and increased autonomy and.

North Sydney, NSW, Australia

• Responsibilities:
• delivering superior sales support, contract management, customer service and reporting for a defined sales district
• lifecycle management of EMC hardware and softwareKey Achievements:
• Successfully inducted new staff and led the development of employees through orientation, new hire training and on-the-job coaching.
• Provided superior customer service to distributers, resellers and end users, by maintaining the integrity of contracts and install base systems, and by generating quality warranty and maintenance summaries, invoices as.

Melbourne, VIC, Australia

• Responsibilities:
• Reception duties
• Customer Service
• Document/ Contract duplication
• Filing & Archiving
• Internal correspondence

Tullamarine, VIC, Australia

• Responsibilities:
• Assist company Director
• Maintenance of Mirenesse Website
• Newsletter design
• VIP club coordination
• Customer sales and service

Castle Hill, NSW Australia

• Responsibilities:
• Assistant to the State Sales/ Divisional Manager
• Maintenance of loyalty club portfolios
• Design of various presentations and proposals
• Customer sales and service
• Maintenance of sales representative selling folders

Dural, NSW, Australia

• Responsibilities:
• Customer Sales and Service
• Opening and closing POS systems
• Data Entry
• Invoicing
• Purchase Order generationKey Achievements:

Diploma Of Procurement & Contracting

Diploma Of Business Administration

12

Business Studies, Maths in Society, 3 unit English. 3 unit Society & Culture & Life Management Studies.