Samantha P. Email and Phone Number

http://www.kokomoislandfiji.com/POSITIONS: Housekeeping Manager, Resort Operations management team, Coordinator, Interior Finisher Manager, Procurement AssistantInitially hired to set up and manage the housekeeping department during the resorts construction, the role broadened immensely.> Recruited, trained, managed approx. 20 mostly unskilled Fijian housekeeping and maintenance staff.> Created and implemented hygiene and pest control regime, which eliminated bed bug infestation for over 50 in-house Fijian staff, and significantly reduced rate of health infections for over 200 staff.> Generated and updated Standard Operating Procedures and manual for staff and future management.> Identified and documented construction defects. > Supervised and propelled construction teams to rectify and complete building interiors.> Assisted interior decorator and procurement department to purchase, receive and store guest items.

POSITIONS: Chief and Sole Stewardess, Seasonal Day Worker, aboard sail and motor vessels> Housekeeping, Laundry and silver service dining.> Provisioning and cooking for guests and crew of up to 10.> Packing down, protecting, stowing and creating inventories for interior items.> Recording of accounts and invoices for budgets.> Interior refit crew; removing upholstery and finishings, filling/plastering/sanding/painting, reinstalling fittings post-refit.> On-deck crew for sailing, including during the 2014 Superyacht Cup in Palma, Spain.

I worked for Bioform during the holidays while at high school, and again whilst between jobs recently.> Carried out a wide range of duties on the various flowers and foliage, such as planting, pruning, picking, grading, packing, weeding, spraying.> Hydrangeas> Viburnum

CUSTOMER SERVICE REPRESENTATIVE> Respond to customer queries across all customer segments and all areas of the business (Collections, Technology, Finance, Legal).RETENTION SPECIALIST> Create offers and proposals to retain high-end Business Customers.> Efficient recording of information in a database used for reporting on trends for futureplanning.

> Customer service queries and complaints.> Mobile phone and accessories sales.> Administrative duties.> Processing returns and repairs.> Ordering.> Opening and closing of store.