Samantha Pitts Email & Phone Number

Berea, OH, US

Providing peer support to individuals and families experiencing stillbirth, miscarriage, neonatal death, and infant loss.

Create a dialogue with texters who are looking for help, de-escalating the crisis at hand and providing compassionate, non-judgmental support using active listening, collaborative problem-solving, and safety planning.

North Olmsted, Ohio, United States

• Implemented daily, weekly, and monthly project management to ensure financial targets were hit and customer satisfaction was at 100%
• Managed multiple calendars, inboxes, and other tasks simultaneously for 2 professionals to ensure goals were exceeded while utilizing strong customer service skills
• Maintained a customer base of 800+ loyal customers by providing personalized services and managing client relationships
• Increased customer base by 200% from the start date to the end date
• Executed day-to-day operations for smoothly running a business including opening and closing responsibilities, social media management, calendar management, bookkeeping, supply ordering, customer service, and providing.
• Evaluated customer profiles to provide customized service and product recommendations that were relevant to client needs and requests

North Olmsted, Ohio, United States

• Created and expanded a customer base with no established customers per month to over 250 established service customers per month with increasing growth of 20% monthly, while providing beauty services and personalized.
• Provided personalized customer service to established service customers through service appointments and shopping customers through brief interactions while focusing on making interactions meaningful and memorable to.
• Founded and coordinated a new hire training program as a top-performing service professional within the Cleveland market in which education was utilized to teach job performance specifics along with personally crafted.
• Managed product and supply inventory ensuring proper ordering of stock was accomplished on a weekly basis for the department
• Established long-lasting professional customer relationships resulting in a 400% increase in customer base and loyalty
• Communicated and managed goals, actions, results, and areas of potential growth to corporate-level executives on a weekly basis

North Olmsted, Ohio, United States

• Utilize fashion expertise to style outfits for customers andvisual displays, to drive sales
• Reach and exceed daily. weekly, and monthly performance goals
• Excel at prioritizing multiple tasks while ensuringcustomers are cared tor

Olmsted Falls, Ohio, United States

• Planned and executed events
• Received and processed shipments and orders
• Managed customer experience

Master Of Arts - Ma, Clinical Mental Health Counseling

Bachelor Of Science - Bs, Psychology

Associate Of Arts - Aa, Psychology

Education record

Two Psychology Classes to Complete Eastern Gateway Community College Degree Requirements