Samantha Singh Email & Phone Number

California, United States

• Oversee all building operations of a 4-floor co-working office space, ensuring efficient functioning and high member satisfaction.
• Act as the liaison between members and cross-functional teams, including Building Engineers, Facilities, Property Management, IT, Sales, Billing, and Global Support, to facilitate smooth communication and issue.
• Manage events, strategic partnerships, and membership engagement initiatives, consistently achieving high client satisfaction through proactive relationship-building and seamless execution.
• Conduct daily walkthroughs to identify areas of improvement, utilizing Salesforce to manage tickets, and partnering with vendors to address issues promptly, resulting in improved operational efficiency.
• Facilitate all aspects of member move-ins and move-outs, including new member orientation, ensuring a seamless transition and positive initial experience.
• Review all Medallia survey feedback to understand areas of improvement and implement proactive changes, prioritizing an exceptional member experience and increasing overall member satisfaction.

• Designed and hosted weekly events for 200+ members, to encourage engagement, collaborated with vendors and members to showcase their products.
• Managed the front desk operations including welcoming and setting up new members, answering phone calls and emails, sorting mail and packages
• Led the San Jose Team to victory in a company-wide contest, resulting in hosting the first large-scale event between two WeWork buildings with over 100 attendees, enhancing cross-location collaboration and community.
• Served as the California Territory Leader for the Employee Community Group, “We Are Able”, advocating for diversity and inclusivity initiatives, fostering a more inclusive workplace culture and increasing employee.

San Francisco Bay Area

• Conducted business development at school events, significantly increasing enrollment.
• Recruited and interviewed candidates for open roles, efficiently managed and trained a team of instructors, and established and maintained relationships with schools and business partners.
• Hosted speech and debate tournaments with 200+ attendees across the SF Bay Area, ensuring smooth logistics and a memorable experience for participants.
• Successfully transitioned all 40 programs (500+ students) to a remote format within a day during the COVID-19 shutdown in March 2020.

• Led public speaking and debate classes for students from diverse backgrounds, improving public speaking skills and overall confidence.
• Provided private tutoring and mentoring directed at improving overall public speaking skills and confidence for all ages.

Cupertino, California, United States

• Provided comprehensive administrative support to the Athletic Department, including maintaining and updating complex spreadsheets, managing departmental calendars, and coordinating event logistics.
• Planned and executed athletic events, ensuring smooth execution for over 500+ attendees, from planning stages to post-event analysis.
• Oversaw event budgets, including procurement of athletic supplies and vendor coordination, ensuring cost-effective management and adherence to financial guidelines.

Bachelor'S Degree, Communication Studies

Activities and Societies: Speech Coach in the Communication Center, TA in COMM 80 course

Associate'S Degree, Communication Studies