Actively contributes to the efforts of the school and district through participation in various groups and committees aimed at ensuring a positive, safe, and effective learning environment for all children. Participates in all PTO meetings, supports school events and activities, and has been tasked with special projects by Administration. Highlights:★ Served on District’s 2021 Special Education Parent Advisory Counsel (SEPAC) as a representative for a particular school within the district and currently serving on 2021/2022 School Improvement Advisory Council (SIAC).★ Spearheading creation of Sensory Center and Calm Down Center to better serve children with diverse sensory needs.★ Selected by Principal to serve on Social Emotional Learning council in collaboration with teachers to develop and implement programs to support the social and emotional needs of students.★ Participated in Art Masterpiece program to teach students about artists and their work.

Provided support to Human Resources and Recruiting departments. Assisted with sourcing and identifying prospective candidates for technical roles. Prepared interview schedules, conducted tours for candidates, and coordinated travel arrangements for candidates coming to headquarters for all-day interviews.Highlights:★ Facilitated Pipeline Training for new employees, required 4-class training program for all employees, and provided valuable feedback to new employees being trained on the phones to ensure compliance with company processes, procedures, and company culture.

Delivered world class customer service for a leading e-commerce retailer. Demonstrated exceptional communication skills and attention to detail in the handling of customer questions and concerns. Leveraged analytical problem solving to research and resolve challenges, followed-up with customers to ensure satisfaction, and successfully navigated competing priorities in a fast-paced contact center environment.Highlights:★ Served as member of WoW Team, a team dedicated to promoting the company’s core values, and was recipient of company’s first Perfect Phone Call Award as part of new grading system for CLT Representatives.

Provided project management support for multiple departments for a leading commercial engineering and construction firm. Collected and organized documents including inspection records, non-conformance reports (NCR), and material lab results. Performed daily on-site visits to project site, communicated regularly with client, internal departments, and other stakeholders, and maintained accurate records for all assigned projects. Assisted departments including Geotechnical and Environmental departments with contract tracking, set-up, billing, and project close-outs.Highlights:★ Served as key member of Community Service Committee responsible for identifying and spotlighting important social causes and coordinating events and activities in support of said activities including food drives and toy drives.

Supported Human Resources, Marketing, and Chief Executive Officer for a large manufacturing company specializing in promotional products. Conducted variety of clerical and administrative activities in support of company efforts, documented and distributed daily production meeting minutes, and prepared and submitted COBRA notifications.

Provided support to Project Management Team for large scale commercial landscape construction projects. Prepared proposals, organized and created job files, and collaborated with cross-functional teams including Accounting, Estimating, and senior leadership in support of project objectives. Managed documents, prepared reports, and worked closely with clients, vendors, sub-contractors, and other stakeholders to ensure delivery of exceptional service and quality.

Delivered world class support to Chief Executive Officer (CEO) of an industry leading integrated site and landscaping services company serving the state of California. Performed clerical and administrative work, improved processes to optimize efficiency, and prepared various reports and documents including the Project Managers training handbook and company marketing materials. Maintained company website, recorded and distributed company meeting minutes, and managed special projects for CEO as needed.Highlights:★ Developed, implemented, and managed special programs, including company’s first internal award program, and the ‘Raving Fans’ program designed to build and strengthen client relationships.★ Planned, organized, and executed various events including picnics, holiday parties, annual company retreats, and quarterly foreman’s breakfasts.★ Recipient of company’s Blue Vase Award for 3 consecutive years for tenacious work ethic and outstanding performance.