Samantha Rayman Email & Phone Number

Charlotte, Nc, Us

Fort Mill, South Carolina, United States

Fort Mill, South Carolina, United States

Charlotte, North Carolina

• Managed 40-50 software implementation projects• Trained 250+ business professionals how to use, manage, and customize the NAVEX Learning Management System (LMS)• Served as a main point of contact for customers on a daily basis to set timelines, motivate them to deliver items on time, and set expectations• Clearly communicated project scope and status updates to keep our project on track while fostering a positive customer experience and relationship• Offered unique solutions and product recommendations to help customers meet their goals while collaborating with various departments such as Sales, Customer Interface, Support, and Legal• Led new hire training program for internal Implementation Department• Adjusted training to meet individual’s learning needs and skill level• Presented weekly updates to managers which assessed new hire's progress through the training program, identified strengths and knowledge gaps and how to supplement with additional training or material• After the training program was complete, a mock project was conducted as an assessement. Their performance and knowledge of product was analyzed to assess if they were ready for live projects or needed additional training and review of materials.

Cuenca, Ecuador

• Used ADDIE method and learning theories to create engaging lessons for children, teens, and adults• Conducted beginning of term assessment to identify needs of each student and class as a whole• Implemented monthly, weekly, and daily schedules to ensure all conflicting deadlines were met• Created 13 lessons plans a week• Collaborated with other teachers to improve teaching method• Facilitated classroom discussions on various topics such as current events, gender roles in Ecuadorian society, and stereotypes• Created good rapport and discipline between students to maintain classroom management • Tested and analyzed students' speaking, reading, and listening abilities to then place them in correct course level

Bangkok, Thailand

Raleigh-Durham, North Carolina Area

• Maintained continuous contact with HR, Accounting, IT and Office Manager in Maryland to ensure smooth daily operations• Assisted project manager with online bid completion, construction site deliveries, and other administrative tasks• Promptly responded to customer inquiries in person or via telephone, or email • Received, organized, and arranged payment of invoices • Arranged accommodation for visiting important clients and owners from Maryland• Received, organized, and distributed all incoming and outgoing mail• Notarized documents• Kept office organized to maintain high productivity

• Coordinated with project manager to organize presentations at Appalachian State University• Helped build content on website through blog posts

Roaring Gap, North Carolina

• Worked with other interns and staff to provide a high level of service for club members• Worked with managers and event coordinators to deliver events, functions, and parties for members• Shadowed managers of different club departments to gain understanding of procedures

Bachelor Of Science, Business Administration In Marketing

Bachelor Of Science, Business Administration In Hospitality And Tourism Management

Activities and Societies: Sigma Kappa Sorority

Study Abroad- Brussels, Belgium, Arts And Business Management