Primary Responsibilities:Acts as a partner and advisor to business leaders and operates in alignment with Learning and Development and Human Resource leaders. Establishes trusted partnerships as a consultant to the business employing diplomacy, objectivity, and learning sciences, while utilizing advanced understanding and skill sets, to create targeted learning solutions by translating business outcomes and strategy into performance outcomes, moments that matter application, and learning objectives.Perform project intake process that confirms business requirements, engagement and sustainment to support the implementation of effective learning solutions.Design, develop and deliver (facilitate and/or other) learning solutions, using department standards, that support and align with strategic business objectives and KPIs.Stays current on learning research and industry best practice, experimenting with new applications and processes to optimize learning experiences, accelerate business outcomes, support the development of colleagues, and builds Enterprise Learning capabilities. Acts as a mentor to Learning and Development colleagues while leveraging industry best practice and supporting multi-discipline learning experiences.Highlights:Creation & execution of a internal Change Champion program for 40+ employees for a multi million dollar company wide initiative Served as program co-chair for the LGBTQ+ business resource group, including Wintrusts first entry in the Chicago Pride Parade

Primary Responsibilities:Partners with business leaders to develop internal learning programsCompletes full training life cycle for enterprise wide and departmental projects [needs analysis, training recommendation and plan, design, development, and facilitation] in partnership with Project ManagementCreates new hire orientation and onboarding programsCreates and delivers appropriate training resources using multiple modalities of delivery [eLearning, job aids, videos, procedures, instructor led and virtual facilitation]Highlights:Received Exceptional First Impression award in 2019Over 4 years, completed work on 20+ enterprise and departmental projects Completed an instructor led training rollout of a new marketing system to all 500+ sales team members within 1 monthLed initiative to identify, document, and roll-out Wintrust Mortgage company values

Primary Responsibilities:Scheduled and led in-person and remote onboarding and training simultaneously Partnered with subject matter experts, and stakeholders to transform content into an effective in-person and virtual learning experienceActed as a subject matter expert by staying up-to-date on current processes, products, and platformsCollected feedback from trainees, hiring managers and stakeholders on the effectiveness of the onboarding program and iterated as neededDesigned effective content, aligned with instructional design principles to fill knowledge gaps and evaluate efficiencyCo-facilitated instructor-led trainings as neededHighlights:New Hire Onboarding: Created, planned, and facilitated a two week onboarding program for operations new hires that included fundamentals of Grubhub, assessments, and a final practicum to test knowledge.New Hire Ramp Plan: Worked directly with senior managers to facilitate all new hire training during an onboarding ramp plan of 60 days. Acquisition Training: Trained over 130 contractors during a two-week period to aid in the Eat24 acquisition. Facilitated the transition onboarding for all Eat24 employees who transferred to Grubhub.Grubhub Learning Network: Within a four month time span, launched the GLN - a learning platform for operations to be used during onboarding, ongoing training and development, and as a reference resource.

• Enterprise Initiatives: Partnered cross functionally to plan, execute & train large scale business changes (including new product launches) for field employees • Instructor Led Training: Successfully facilitated sales & insurance training to field employees. Co-facilitated "Inspiring Leaders" for district managers and the project management office. • Instructional Design: Expertly trained in Articulate Storyline 2, illustrated through development of various highly interactive eLearning courses. Topics include: compliance, new products, and product updates.• Talent Development: Consistently seeks to identify knowledge & performance gaps during training development

Talent Development Specialist Bayforce, Chicago, IL• Training: Designed, coordinated & implemented several types of classroom & virtual based training for sales, recruiting & corporate functions• Competency Development: Built the current competency development model as well as a thorough needs assessment process • New Hire Orientation: Coordinated cross functionally to provide a week long new hire orientation for new hires to ensure proper onboarding & long term success• Change Management: Coached the leadership team on dealing with change & lead the company through several large & small changes using a combination of change management approaches.• Employee Development: Conducted the annual employee survey, coordinated the annual company wide kick-off & participated in updating the companies culture value statements

Performance Management: Successfully executed mid-year and year-end reviews, goal setting & development planning for organization (2,000 + employees). Worked in conjunction with internal HRIS partners, internal communication and outside Taleo consultant on implementation Training: Designed, coordinated & implemented several types of training for the organizationDesigned specific training's around:  Appropriate Workplace Behavior Internal Recruitment Process Interview Scheduling for Administrative AssistantsNew Hire Orientation: Coordinated cross functionally to provide a day long new hire orientation for new hires, which is still being used by the company Taleo: Internal point of contact for Taleo Performance Management & Taleo On-boarding. Responsibilities included:- Troubleshooting- Consistently communicating with external Taleo RSA - Making any necessary updates to the systemRecruiting: Worked closely with internal recruiters on projects for process improvement- Intern Process- On-boarding

Learning Management System: Assisted with company efforts to maximize use of the internal LMS system. Included implementing: - Rosetta Stone- Microsoft Office Training Suite - Internal Compliance requirementsInternal Compliance: Notified new hires of internal compliance requirements, ran monthly reports on completion ratesTraining: Coordinated & implemented several types of training for the organizationCoordinated: - Commercial Acumen - Crucial Conversations - Managing ChangeAssisted the Organizational Development North America manager on day to day tasks & special projects

Head of the Professional Development CommitteeResponsibilities included:- Choosing relevant & interesting topics- Inviting pertinent speakers to facilitate sessions- Coordination & management of the professional development committeeMentor (to two first year students)Responsibilities included:- Monthly check-ins with each student separately- Assisting in their development as a student & young professionalAdditional Projects:New Student Orientation (2013)- Updated and modified the orientation for incoming Industrial/Organizational psychology students - Collected data about previous orientations in order to make continuous updates (ongoing)See below for relevant course work

• Coordinate interviews for internal & external candidates• Communicate with candidates• Set up drug screens• Perform background checks • Work with recruiters, human resource managers & various hiring managers to ensure proper interviews are set up

• Greet and interact with guests • Assist in selection and recommendation of product• Maintain store standards• Communicate with coworkers regarding guest needs

• Process and distribute large and small scale mailings• Operate telephone system• Host prospective students visiting the campus and relaying factual information and answering questions about the college• Communicate directly with prospective families regarding campus visit information• Assist the campus visit coordinator with scheduling campus visits

• Responsible for preparation duties prior to lecture such as Powerpoint, scanning and other miscellaneous duties that the professors require• Grade student work such as homework, quizzes and tests• Monitor student attendance to discussion group• Facilitate a discussion group • Offer review sessions prior to exams

• Coordinate and file incoming student employment paperwork• Communicate with applicants regarding employment materials• Direct applicant information to the appropriate search committee• Sort and file employee information• Work with the Director of Human Resources, Associate Vice President of Operations and Benefits & Compensation specialist on miscellaneous tasks