Samantha Rascle Email and Phone Number

● Responsible for many of the company’s largest national customized integration projects with companies including AT&T, Dell Technologies, and Disney that ran concurrently● Managed a Lexmark system wide deployment of hardware through every site in Georgia’s 6th largest school district- Coordinated product inventory, deliveries, installations, product installed location tracking, repairs and provide invoicing information to accounts receivable for completed installs● Projects consistently met or exceeded Service Level Agreements and came in on or under budget and successful project delivery● Began on-boarding new team members training them on our internal processes and inventory system- Created manuals for internal use for our use of inventory software processes

Responsible for simultaneously managing multiple projects of various sizes from end to end- Upon receiving a project SOW I was responsible for setting up kickoff and weekly planning and status calls with our customer- Some projects required coordination with 3rd party vendors and technicians- Larger projects, like a statewide hardware refresh for a major hospital group, required multiple teams at different locations at the same time- Planned and coordinated with our internal integration team and shipping teams to ensure the correct builds and other associated product would be on site on at the correct location on time- Some projects had a de-installation component which I was responsible for scheduling and coordinating the returns to be received back to our warehouse and then properly recycled, disposed of and documented- Responsible for closing our and documenting all stages of the project and provide invoicing information● My projects ran across, corporations, health care and government entities● Maintained strong communication, expectations and status with vendors, customers, stakeholders, installation teams and our internal teams through meetings, reports and tracking software● Managed project finances, profit and loss tracking was part of my duties with each project along with providing regular project status to the stakeholders

● Assisted project managers in hardware integration projects, participating in planning and status calls with customers and onsite visits.● Created and maintained daily product tracking and install signoff documents, ensuring completeness and accuracy of project documentation.● Utilized ServiceNow for internal communication and workflow management between departments, facilitating coordination and data entry for onsite visits and project activities.

Graduate Assistant Writing Across the Curriculum January 2017 – May 2017• Grade papers Graduate Assistant to Opera August 2016 – December 2016• Organize schedules of students (registered and non-registered for the class) and coordinate with adjunct faculty and stage staff for rehearsal schedules • Liaison to the orchestra department, public relations, technology department and Rialto • Correspond with other graduate assistants on other related projects for the department • Production stage manager: The MikadoGraduate Assistant to Voice Area August 2015 – May 2016• Organize department performances through the semester and create a program from student selections • Teach voice class to non-majors, general information about music and singing • Organize student volunteers for large events such as competitions and auditions