Business Operations Analyst - Salesforce
CurrentAmurEF is an equipment leasing finance company that has years of asset knowledge diverse industry coverage, and situation specific underwriting expertise.Key Highlights:• Acts as Liaison between 4 operational teams and a development team to understand customer demand for moving from a legacy system into Salesforce to increase productivity.• Develop dashboards within Salesforce to provide operational data to enhance accuracy and efficiency within different departments such as the underwriting, documentation and funding departments.• Analyze and gather data from each department to identify problem areas to streamline processes within Salesforce. • Create user stories within Jira for the business strategy and management of each department. • Work with scrum teams and project managers to prioritize needs and communicate product vision.• Present updates and demos to key stakeholders to make sure the product is in line with the business strategy and product vision.• Work with departments to respond to their feedback and encourage improvement in order to enhance and propose process and policy enhancements.