Samantha Scanlon Email & Phone Number

Melbourne, Vic, Au

Melbourne, Vic, Au

Melbourne, Vic, Au

Southbank, Vic, Au

Developed and implemented the Digital division strategy by aligning market trends, corporate and business goals, and tracking progress through key metrics and insights. Key accomplishments include:- delivering strategic planning artifacts including agreeing and communicating the digital strategy for FY22 - supporting change management for an internal department organisation restructure - embedding a new team and enabling processes- successfully negotiating a $75m capital plan with the energy regulator- providing data-driven analysis and insights to inform business decisions, and - drafting the Digital department's performance framework with OKRs and KPIs

Southbank, Vic, Au

Developed the Technology Division's digital strategy, including supporting capital plans, portfolio, and cost models, resulting in the successful alignment of technology, corporate, and business strategies. Delivered the digital strategy to key stakeholders and ensured alignment with architectural roadmaps and portfolio delivery plans. Assumed responsibility for aligning capital plans with regulatory business plans, leading to the securement of over $300 million in funding for technology projects across three business lines over a four-year period.

Southbank, Vic, Au

Created a team to manage Portfolio Governance, Methodology (waterfall and agile), Scheduling, Financial & Risk Management, Capital Funding, and contingent labor management, with support from portfolio insights.Accomplishments include:• Knowledge transfer from SMEs and functional areas to the new team.• Effective stakeholder management.• Team development from "forming" to "performing”.Outcome: The team “was established with clear accountabilities and responsibilities and successfully achieved its goals

Southbank, Vic, Au

Delivered Technology division’s 5-year Capital plan to the Australian Energy Regulator for approval, aligning corporate, department and stakeholder goals. Key responsibilities:• Delivery of the Digital Strategy with vision alignment to corporate, technology and business stakeholders • Alignment of technology and corporate strategies with architectural roadmaps and portfolio delivery plans• Accountability for Capital Plans aligned to regulatory business plans.

Southbank, Vic, Au

Melbourne, Vic, Au

Led the project management of an insourcing functions with key responsibilities including:• Defining strategy, accountability, and scope for project with stakeholders. • Identified resource requirements for in-house support. • Piloted legacy applications to prove benefits of in-source process. • Reviewing and approving new support documentations and formulation of training needs analysis & plans• Managing business & vendor stakeholders with existing support vendors • Mentoring and championing colleagues to deliver revised support arrangements.Outcomes: Successfully insourced IT Support for all applications, resulting in projected lower cost to serve.

Dublin 1, Ie

Strategic Business goal was to enter a newly de-regulated Domestic Electric market as an incumbent gas company with a small I&C presence. The challenge was to change an inflight commercial electricity system implementation that I was leading to support the new requirements and implement quickly to achieve first mover advantage.Highlights:• Led gap analysis for system requirements including business testing approach.• Project managed solution aligned with business strategy and goals. • Acted as a Business Readiness Change Manager to transition the solution to the steady state business support team. • Aided Billing Manager in establishing processes, training, and developing support systems for Contact Centre, Billing, Market Messaging, and Credit Control• Successfully transitioned new operations to Billing Manager.Outcomes: Achieved goal of implementing an operational billing system to support their strategy to be the first entrants into the market. Established key billing processes and employees with knowledge to manage operational issues

Letchworth Garden City, Hertfordshire, Gb

Key achievements as an essential industries and utilities consultant (UK and Eire) included:• Provided business solution designs and facilitation for clients in essential industries and utilities such as Network Rail, TfL, nPower, and Centrica.• Designed business processes for work management and mobile device solutions.• Facilitated workshops and provided best practices for business process and strategy development, including roadmap creation. • Supported PMOs with management updates for board reporting.• Advised on process, change management and business transformation. • Defined strategic roadmap, business process definition and design for water services work transformation project to support water charges introduction.

Belfast, Gb

I was engaged as a Business and Pre-Sales Consultant for Kainos who specialise in CRM and E-business consultancy. Key responsibilities included: pre-sales consultant accountabilities including product evaluation and presentations, involvement in the bid process and proof of concept activities. The main area of responsibility was for at the time an emerging CRM and financial tool called account aggregation. This involved investigating all of the technological, legal, security, privacy and consumer issues associated with this offering.

Melbourne, Victoria, Au

Managed a key project for a subsidiary of a major Australian bank, focused on developing a non-advisory share trading product using the web, call center, or IVR. Key responsibilities included creating e-commerce strategies, conducting cost/benefit analysis and technical investigations, coordinating change packages, representing the business in IVR development, participating in end-to-end testing, updating customer documentation, developing business processes, and managing change management processes and risk.

Sydney, Nsw, Au

My role was to ensure contingency plans were in place and that these plans were sufficiently mapped to business units to ensure business continuity over the Year 2000 period. The later component of the contract involved being the coordinator of the due diligence documentation process. The main skills required for this position was business analysis, coordination and liaison and quality assurance

New York, Ny, Us

I was engaged by American Express as a Business Analyst tasked with identifying and implementing solutions to help support the Year 2000 data rectification programme. The Year 2000 project office role centred on the development and support of business processes to assist in the completion of Year 2000 certification efforts. The role also encompassed being largely involved in business re-engineering activities to ensure that as part of this programme, the maintenance of best practices was still achieved. These processes had been developed in alignment with the Method/1 structured methodology and were distributed to other geographic regions for implementation. Other key features of this position involved internal/external business liaison & communication, project planning, monitoring, coordination and Management Reporting analysis.

Paris, Fr, Fr

I worked for this Australian financial services firm in a Business Analyst capacity providing consultancy on Year 2000 activities. This role entailed:• Methodology Development (entire SDLC) - this included obtaining peer, colleague and senior management support, in addition to continually reviewing the processes developed to ensure best practise• Process development, support and implementation• Extensive vendor management, in addition to training and implementation of the tools into the environment• System and process mapping• Long term planning and strategy development• Project monitoring, administration and management• Education and awareness

Bbussys, Business Information Technology

Ipma, Ipmi Project Management Ipma Level C