Peer Mentor
West Hills College Student Services
-Typing letters and other documents-Updating records using computer database and spreadsheet software-Answering the telephone and dealing with inquiries-Making appointments and keeping diaries-Dealing with incoming and outgoing clientele-Drafting letters and other documents-Photocopying and printing-Filing.-Provide feedback to students using positive reinforcement techniques to encourage, motivate, or buildconfidence in students.-Teach students study skills, note-taking skills, and test-taking strategies.-Review class material with students by discussing text, working solutions to problems, or reviewingworksheets or other assignments.-Provide private instruction to individual or small groups of students to improve academic performance,improve occupational skills, or prepare for academic or occupational tests.-Assess students' progress throughout tutoring sessions.