Samantha Lethert Email & Phone Number

San Diego, California, United States

San Diego, California, United States

San Diego, California, United States

~Make outgoing calls and answer incoming calls to pre-qualify and possibly transfer leads to licensed agents to provide Medicare supplements, health, life, and auto insurance quotes.~Enter leads information into the computer system for easier reference.~Experience using Convoso, ADP, and NextGen Leads computer systems.~High attention to detail and lead information to make sure it is accurate and correct before transferring the call.~Great verbal, written, and listening skills.~Dispositioning calls correctly based on the outcome of the call.~Great typing skills.~Can handle calls at a high volume professionally.

San Diego, California, United States

~Provided instruction, coaching and motivation to all employees during the shift. ~Guided and coached staff to achieve individual growth and production targets. ~Kept work environments safe and efficient at all times.~Closed all departments of the store. Collecting and handling money.~Collect, record, and drop pickups, loans, and deposits for the store throughout the day.~Walk across the street to the store's gas station every night to close it down and escort the employees back to the main store.~Replace money and coins in all tills for the next day.~Used VeriBalance computer system.~Supervised a minimum of fourteen employees on the front end.~Would cashier when needed.~Great customer service experience.~Identified problems and proposed solutions to management team.~Answered incoming calls in a professional matter providing answers when possible.

San Diego, California, United States

~Took information about guests' party size, led to seating, and offered menus.~Monitored seating area and checked restrooms every fifteen minutes to keep spotless. ~Answered customer questions about hours, seating, and specials.~Assigned work tasks and coordinated activities of dining room personnel to provide prompt, courteous service to patrons.~Ensured customer satisfaction by responding quickly to orders and entertainment requests. ~Monitored dining room and guest flow to maximize table usage and minimize wait times.~Engaged in friendly conversation with guests to build rapport and facilitate repeat business. ~Maintained clean and presentable tables with tableware, glassware, silverware, and linens. ~Promoted items on beverage lists and restaurant specials.~Help servers and bussers clean sections.

San Diego, California, United States

~Created am inviting environment for customers by maintaining store organization and cleanliness. ~Exhibited exceptional customer service at all times, including addressing customer inquiries and ensuring resolution.~Cashier experience.~Restocking.