Samantha Shakes Email & Phone Number

Palm Coast, Fl, Us

Jacksonville, Florida, United States

- Created and operate a boutique creative agency providing branding, marketing, and content production services to a diverse group of clientele.- Provide strategy, design, and creative services such as: branding, marketing, web design, social media management, photography & videography.- Work closely with businesses and brands to gain a better understanding of their needs and collaboratively identify and execute best creative solutions.- Effectively monitor online, branding, and marketing trends utilizing appropriate tools and resources to ensure current and successful campaigns.- Provide creative direction for audio and visual projects.

Bronx, New York, United States

-Collaborated and created new branding ideas, products, and logos.-Drafted creative and strategic plans for re-launching/re-establishing the brand.-Developed and distributed promotional/marketing materials and content.-Created and managed the company's official website.-Gathered data, researched market, and identified target markets.

Remote

-Spearheaded lead generation campaigns that resulted in a 40% increase in qualified leads, driving substantial growth in client acquisitions.-Developed a user-friendly online website, enhancing online booking revenue by ~275%.-Directed multi-channel marketing campaigns, integrating digital, print, and event marketing to maximize reach and engagement.-Managed email marketing campaigns and automated workflows, achieving an average open rate of 22% and click-through rate of 10%.

Jacksonville, Florida, United States

- Established strategic and tactical direction for the Marketing team by leading the planning and execution of digital marketing programs designed to recruit real estate professionals and increase the retention rates of current realtors.- Supervised a team of 4 direct reports, including graphic designers, videographers, and marketing administrators with a focus on individual growth as well as team success.- Managed a content calendar detailing key dates and required publications, including posts, stories and promoted advertising- Oversaw and created content for social media platforms such as Facebook, Instagram, and YouTube.- Developed and oversaw a marketing portal which gave 2400+ realtors access to hundreds of branding and marketing templates.- Storyboarded, wrote, filmed, and edited promotional videos for the CEO and other company announcements.- Analyzed and organized data from all marketing programs and campaigns to identify the best opportunities for optimization.- Created and implemented a project management routine that resulted in a more efficient team experience.

- Created, designed, and manage an entertainment blog and subsequent media channels.- Create written, audio, and visual content revolving around current entertainment industry news such as reviews and features.- Maintain social media, run social media campaigns, and engage with followers

Palm Coast, Florida

-Trained staff and maintained standards in a high-turnover environment.-Used many operating systems to process reservations, tee times, and dinner reservations daily.-Used my knowledge of the resort to provide past, current, and future guests up to date information in regards to their stay.

Palm Coast, Florida

-Handled check in and check out for 330 room AAA four diamond property.-Provided ultimate guest service by assisting guests, using proper check-in/out procedures and providing guest with information regarding the services and amenities of hotel.-Addressed guest & member concerns as issues in accordance with the company’s customer service training.-Was responsible for working closely with housekeeping and maintenance departments to ensure successful hotel operation.-Planned & Coordinated travel itineraries for in/out-of-town guest consisting of car, hotel, & meal reservations with a variety of vendors and businesses to ensure a hospitable environment.-Kept employees well informed of VIP guest, Weddings, Conferences, & Events that take place on property to prevent any miscommunication.

- Created and managed a blog, with connecting social media, to provide a platform for those transitioning into adulthood-Created content, ran social media campaigns, and networked with other bloggers to grow our audience and spread our message

Jacksonville, Florida Area

-Greeted and informed guests about the Topgolf experience.-Performed store opening and closing duties, including counting cash drawers and checking all equipment for proper placement and function.-Effectively create and sell memberships for guests and inform them on all of the benefits.-Engaged with guest by escorting them to their bays and explaining facility instructions and rules.

Ponte Vedra, Florida

-Provided hospitable service for guest by making sure they were comfortable at the pool and beach club.-Greeted new arrivals to activities, introducing them to other participants, explaining facility rules, and encouraging their participation.-Enforced rules and regulations of recreational facilities in order to maintain discipline and ensure safety.-Organized, lead, and promote interest in recreational activities such as arts, crafts, sports, and games.-Evaluated recreation areas, facilities, and services in order to determine if they are producing desired results.

Jacksonville, Florida Area

-Escorted customers to products, answered questions and made each customer left satisfied.-Processed customer payments by cash, check, or credit card.-Worked in the photo department to produce passport photos, assist with photo kiosks, and deliver photo orders.