Samantha Sherlock Email & Phone Number

New York, NY, US

- Formulate organizational strategies, structure, processes and workflow that complement the editorial and sales teams.- Coordinate client customer service operations.- Manage RFPs, IOs, creating invoices, following up on payments and the inventory calendars.- Manage new and existing vendors within billing/payment systems.- Manage all sold media with the.

New York, New York, United States

- Build and sustain long-lasting relationships with existing and potential clients- Set up meetings with potential clients to present advertising proposals and address their concerns- Assist the marketing team in the preparation of media kits and promotional plans- Track all the sales made and report sales numbers to management- Maintain a set number of.

New York, NY

- Oversee multiple teams.- Proven depth and breadth of knowledge of relevant domain, plus company-specific systems and methodologies.- Recognized as an expert for all Solutions Operations processes and procedures.- Able to communicate effectively with non-operations leadership.- As an expert in the field, uses professional concepts in selecting and.

New York, NY

- Manage multiple cross department projects.- Address the most complex and technical inbound issues- Easily create reports on team performance.- Anticipate and communicate glitches to team members.- Complete projects and solved problems of high complexity and scope.- Diagnose and resolve technical issues.- Converse productively with engineering teams on.

New York, NY

*Created new team from the ground up in September 2014- Perform daily checks of outsourced team’s tasks and provide regular feedback from audits- Resolve escalated issues from outsourced team.- Match Yext category taxonomy with Partner category lists.- Complete manual tasks associated with high priority internal projects.- Assist in quality audits of.

New York, NY

- Teach clients how to use the Yext platform.- The “first voice of Yext” post sign-up for our small business clients.- Tailor each training call to optimize learning and increase engagement.- Connect with each client – enriching their relationship with Yext.- Handle all written inquiries from clients regarding training.- Maintain product expertise across.

New York, NY

- Provide primary client contact via daily phone support. Monitor, follow up and resolve residual client issues in a timely and efficient manner. - Support the Wantickets.com website by educating clients on the proper use of their accounts. - Provide accountability and resolution of client concerns and systems issues with regard to the website.-Responsible.

New York, NY

- Manage national marketing and branding campaigns for client accounts.- Collaborate with internal partners to handle all aspects of new and existing accounts; includes invoicing, posting promotion web advertisements, creating email blasts and social media feeds via Facebook and Twitter. - Responsible for updating the directory database with the newest.

Woodbury, New York

- Advanced from Sales Associate and Assistant Manager- Direct all the operations of the sales floor.- Prepare daily sales and cash count reports and analyze the historical data to consistently ensure the store's sales goals are achieved.- Plan, develop, and coordinate all events and promotional campaigns.- Analyze and forecast scheduling needs and ensure.