The Nada Shop is a consumer goods brand that focuses on sustainable body care, skin care, and hair care products. The Nada Shop creates thoughtfully formulated products, crafted with plant-sourced and organic ingredients, that are safe for you and sustainable for the planet. Our channels include brick-and-mortar retail space, direct to consumer online, and nationwide B2B wholesale. As one of the first physical “refill” shops in the country, The Nada Shop is a pioneer in the eco-friendly and sustainable goods space.Dive Deeper 👇• Founded and launched The Nada Shop, a successful brick and mortar and online retail store specializing in sustainable body care, skin care, and hair care products, in 2019.• Established three successful sales channels (brick and mortar, online, and wholesale)• Developed a proprietary line of hand and body soap, shampoo, conditioner, candles, and lip balm, among other products• Built a strong brand identity through effective marketing and customer service and satisfaction, resulting in a loyal customer base, increase in return customer rate by an average of 24%, and positive reviews.• Managed all aspects of the business, including sales, new product development, creative, marketing, operations, and finances.• Hired, built and led a high-performing sales and customer retail team of 8, tracking their performance through specific KPIs and metrics.• Increased profit margins by 25% through strategic pricing and product mix decisions.• Decreased operating expenses by 40% through process improvements and vendor negotiations.• Successfully navigated challenges such as supply chain disruptions and changing consumer preferences.• Through our product sales from our online sales channel, wholesale sales channel, and brick and mortar store, we have successfully diverted over 200,000+ single use plastics from landfills and waterwaysCheck us out at www.thenadashop.com

Experience as a business management consultant in the customer solutions practice with a proven track record of successful Salesforce and nCino implementations for financial institution clients. Skilled in leading workstreams, gathering requirements, data analysis, user demos, collaborating with cross-functional teams and stakeholder communication. Other projects included business analyst work on customer journey mapping + personas, M&A carve-outs.During my time at West Monroe I was also heavily involved in our internal Wellness Committee, which spearheaded initiatives to help our employees maintain holistic health (physical, mental, emotional) to be the best versions of ourselves.

While I was a student at Loyola University Chicago, I was involved with the work-study program. I started as an Information Services Associate and worked my way to Building Manager at our Student Center with the primary responsibility of managing desk and building operations. The primary responsibility is to be eyes and ears of the building and to help aid and assist student, faculty, and staff that enter the building with any questions they may have whether it be a organization location, day-of event, registration question, etc. The role involved being aware, alert, resourceful and knowledgable of campus happenings.I served as the supervisor to our event services and information services team and assisted in planning and providing day-of support for events and programs. I helped with recruiting and hiring qualified students for future employment as well as employee training in customer service protocols, equipment set ups, building safety and building operation policies and procedures.

During my time as a Marketing Intern at Kohler Co. I performed analyst level work to support the shower door product category in areas such as new product development, competitor research, strategic planning, and forecasting. This involved supporting my team by researching and compiling information across multiple e-commerce channels, and creating and maintaining a competitor database to serve as a benchmark for products. I was also responsible for developing price progressions, updating sales presentations for leadership, and creating line review presentation materials.

While studying abroad, I worked as an English tutor for an Italian family with two elementary aged children. I planned language activities, games, and assisted with homework.

J&L Marketing is a marketing service focused in the automative industry. During college, I worked as a on-site promotion coordinator for car dealerships around the country. In this role, I oversaw and executed all day-of promotion event activities: conducting sales meeting to all sales staff, greeting and registering customer, collecting consumer data, tracking and analyzing results of each promotion, and presenting outcomes to dealership management end-of-day.I did not know anything about the automative industry beforehand, but jumped in and immersed myself into this industry for this role! Biggest lessons learned during this role were time-management (I balanced the travel involved with this role with my college course schedule), people to people communication skills and styles (I worked with many different types of dealership management as well as customer bases), and industry knowledge.

Manilow Suites is corporate housing company that offers beautiful fully-furnished, serviced, temporary apartments in the finest downtown Chicago apartment buildings. I accepted this summer internship offer because it is a Certified Women Owned Business and the internship role gave me hands on experience as well as one on one mentorship with the Founder and CEO, Francine Manilow.My role assisted with various business development projects such as creating marketing materials and assisting with social media channels. I honed in on interpersonal and communication skills through my responsibility of maintaining customer relationships through phone calls, apartment tours, and follow ups and managed inventory and distribution of all suite keys to guests upon arrival and departure.My favorite part of the summer internship role was compiling guest survey data and analyzing the results with CEO to improve customer experience.

During the summer of 2013, I worked an internship for the production of StreetFood Artistry Festival 2013. I worked closely with Jocelyn Delk Adams (author/blogger/tv host) to manage volunteer team (recruiting, training, and on-site direction), research and contact local Chicago area bloggers to participate as guests during event, and helped oversee day-of operations including booth set up, volunteer check in, etc. This was my first internship centered around events and taught me the importance of organization, timelines, budget, and flexibility.

My first high school job was at my local Panera Bread. I balanced my part-time job with after school sports (cross country and track) while maintaining a strong GPA record (National Honors Society). I cross-trained in each department and later became a Certified Trainer, which became my favorite part of the job - training and working with new hires. A great first job experience!