- Plan, lead, manage, and report IT general and application control audits, IT security and governance reviews, and drive control/process optimization to assess existence, effectiveness, and efficiency of the IT control environment.- Champions best practices for procedures and standards that will add value and improve the effectiveness and efficiency of the IT compliance function and the business.- Leads the IT organization and IT Security GRC team to achieve higher levels of competency, effectiveness, and internal process improvement.- Lead in the assessment and design of IT general controls and the Company's IT SOX control framework.- Assess the design and implementation of relevant core IT processes, risks and controls ensuring effectiveness.- Educate and train IT control and process owners ensuring ownership and accountability.

Responsible for compliance program oversight, regulatory requirements, vendor management, and awareness & education. Responsibilities include analyzing and strengthening compliance policies and procedures, reviewing solution designs for security and compliance, assessing security risks, conducting internal evaluations and audits, building and monitoring vendor relationships, raising employee awareness about compliance and security, and preparing and presenting onboarding compliance and data privacy training. Demonstrated expertise in regulatory requirements such as Sarbanes Oxley (SOX), SOC, ISO, PCI-DSS, FedRAMP, etc.

Responsible for overseeing the organization's compliance with regulatory requirements, managing risk, and ensuring adherence to appropriate policies and procedures. Demonstrated expertise in financial regulation, information security governance, human resources protocols, network administration, and data privacy. Acquired and maintained subject matter expert knowledge to analyze, overhaul, and strengthen corporate legal policies and procedures. Proactively implemented new strategies to anticipate incoming regulatory requirements. Redesigned operational reports and reviews for standardization and visibility. Monitored and managed data and reports, conducting investigations and ensuring follow-up on issues and events, and developed partnerships with other divisions and departments. Prepared and presented training and onboarding for compliance requirements, data privacy, and best practices.

- Supported six national financial systems, serving more than 5,000 end-users for internal and external clients. Promoted for two official Federal Reserve System designations and multiple leadership initiatives. - Served in multiple roles throughout the Software Development Life Cycle (SDLC), promoting Agile Project Management and earning my Certified Scrum Master certification. Facilitated communication and transparency as a point of contact/liaison between teams during deployments; responsible for risk assessments, quality assurance initiatives, and change management. Designed, remodeled, and administered project (Scrum/Kanban) boards, evolving new agile practices and advocating for CD/CI, Lean, SAFe, and DevOps, launching cross-functional team collaboration and BDD/TDD. - Performed as a Business Analyst for software dev teams; maintaining and refining backlogs, negotiating priorities and goals into achievable deadlines, incorporating Agile metrics and performance tracking tools into PM software (KanbanFlow, Jira, TFS, Trello), and establishing strong stakeholder relationships. - Developed subject matter expertise as a Compliance, Risk, and Security Specialist for my unit; led auditing compliance efforts for 5 national financial systems, connected multiple internal entities and external federal agencies, and monitored data categorization, classification, and data privacy regulation. Responsible for structure, architecture, and regulation and compliance for the records, documentation, document management system, and document repositories for national financial systems.

ACCOUNT MANAGEMENT- Assisting account managers to coordinate and schedule client meetings- Interviewing with hiring managers; taking meeting minutes, noting contract details and identifying specific business needs and role requirements- Utilizing technical writing skills to translate hiring team needs into functional role requirements through ATS software solutions (Bullhorn)- Drafting and submitting position proposals for review and acceptance- Tracking all company and hiring manager interactions, and all role requirement contracts, within Microsoft Excel and ATSLEARNING AGILITY & BUSINESS DEVELOPMENT- Researching current and advancing technologies and programming languages- Building comprehensive knowledge base of prominent project methodologies, job roles and responsibilities, and prevalent skill sets (focusing in Java/J2EE)- Furthering professional, time management, and communication skills to balance multiple accounts, candidates, and other projects as needed- Navigating online platforms, social media accounts, and industry groups to find and source candidates and develop professional network- Creating marketing internship 3-minute video for showcasing Apex Systems for future internship and recruitment with Adobe, iMovie, and other creative software toolsTALENT ACQUISITION- Investigating and identifying potential candidates through LinkedIn recruiter, Boolean, social profiling, and applicant tracking systems (ATS)- Reviewing, researched, logged, and reported on applicant portfolios and resumes to pre-screen quality candidates and identify optimal matches- Conducting interview screening of potential candidates for technical skill sets and foundational knowledge- Logging candidate information and interactions within Bullhorn ATS

- Conducted fundraising calls to Virginia Tech alumni, building rapport and cultivating relationships to solicit donations for the Campaign for Virginia Tech- Responsible for data entry, accurately recording donations and maintaining detailed records to aid in reporting and analysis- Trained in customer experience and communication techniques, using active listening and effective communication to provide excellent customer service and maximize rapport- Collaborated with other fundraising call center associates and supervisors to meet and exceed fundraising goals, contributing to the success of the Campaign for Virginia Tech- Assisted in the preparation and execution of fundraising campaigns, including developing scripts, organizing call lists, and analyzing results

- Conducted research and data analytics, providing insights for effective marketing and media strategies- Assisted with website development and design; worked with UI and functionalities, developed scripting technologies (CSS, JavaScript) - Provided stylized communications, crafting customized content for social media, email, blogging, and other marketing material- Performed administrative duties including scheduling, communications, and coordination, ensuring efficient and timely workflows- Supported with various tasks as needed, including conducting market research, analyzing industry trends, and assisting with project management

- Conducted forensic analysis on data collection and data privacy, identifying potential vulnerabilities and making recommendations for increased data privacy measures for customer communications and documentation- Summarized and analyzed financial data for the financial systems team and software systems- Performed data analysis and data integrity validations- Ensuring compliance with company policies and procedures through auditing and risk assessments; reported and escalated risk analyses- Utilized Microsoft Access, Microsoft Excel, and Microsoft PowerPoint to organize and present financial data, streamlining reporting process and improving information visibility and accessibility for stakeholders- Coordinated meetings and presentations, ensuring timely and effective communication and scheduling- Collaborated with the RJEC (Richmond Joint Engineering Council) to raise awareness for STEM and Information Technology education, internship opportunities, and business exposure with the Richmond community and businesses

- Recorded and interpreted employee hours using Microsoft Access database; reconfigured for increased accuracy and efficiency in contractor hour tracking- Generated weekly work reports, providing metrics for project progress and financial analyses- Created PowerPoint presentations and Excel spreadsheets to communicate IT projects and initiatives to stakeholders and project team members- Assisted in the transition from Adapt to Bullhorn recruiting software, working with migration and implementation efforts- Responsible for accurate data entry of field representative hours on a weekly basis

Data collection; modified a computer database for the library that enabled more efficient checkout.