Samantha Tooley Email and Phone Number
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Samantha Tooley personal email
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At CenterPoint Energy, my role as a Senior Operations Support Representative is a testament to my dedication to enhancing operational procedures through expert leak survey detection and data analysis. Leveraging my skills in people and culture management, I successfully streamlined office protocols, resolving a significant backlog swiftly and efficiently.Collaborative efforts with our team have led to the implementation of innovative strategies, notably in Picarro Leak Detection Analysis and managing aerial work orders. My proficiency in attention to detail ensures that all operations support initiatives are executed with precision, contributing to the organization’s pursuit of excellence in the energy sector.
Centerpoint Energy
View- Website:
- centerpointenergy.com
- Employees:
- 5069
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Energy Efficiency SpecialistCenterpoint Energy Oct 2024 - Present
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Senior Operations Support RepresentativeCenterpoint Energy Jun 2023 - Oct 2024Evansville, Indiana, United States• Identify and analyze trends and patterns in leak locations and findings and report to management for compliance and staffing needs• Designed Leak Survey Power BI dashboard to show all internal reporting• Utilized Continuous Improvement methods to reform Leak Survey, Aerial Patrol and AMLD processes for efficiency• Collaborate with employees, contractors and field operators in all areas of the CenterPoint footprint.• Create, monitor and close work orders for Leak Survey and Aerial Patrol.Women in Leadership - Energetic Women Conference RecipientCNP C.A.R.E.S. - SecretaryWomen in Leadership MemberContinuous Improvement BasicsContinuous Improvement IntermediateData CollectionVisual ManagementDigital Diplomat
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Human Resources AssistantSpecialty Foods Group Nov 2022 - Jun 2023An Indiana Packers Corporation Subsidiary• Developed strategies to streamline and improve office procedures. (Corrected 9 month backlog in 2 months)• Oversaw new hire process including reviewing staffing needs, posting job applications, reviewing applicants, interviewing, hiring, and completing new hire orientation• Coordinated and engaged with leadership in planning and organizing calendars, events and activities.• Spearheaded shared governance and collaboration on employee relations, HR administration, collective bargaining agreements and related HR topics.• Created and maintained databases to track and record employee data.• Assisted development and implementation of new administrative procedures.• Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.• Maintained Department of Labor compliance and increased overall internal communication.• Utilized Applicant Pool tracking system and HRIS system (KRONOS / iCIMS) to manage employee data and recruiting status. -
Owner / PhotographerTooley Photography Oct 2008 - Dec 2022• Managed day-to-day business operations including bookkeeping, marketing, social media, community outreach, and creative design.• Produced award-winning imagery in high stress situations allowing for excellent client reviews and repeat customers• Provided individualized client experiences with diligent and timely product delivery and open lines of communication which required multitasking with multiple clients daily• Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
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Operations AnalystU.S. Bank Aug 2015 - Apr 2018• Supported remote employees and leadership in an administrative role that included human resources new hire onboarding support, off boarding support payroll tracking, I-9 compliance, and new hire orientation.• Expanded and maintained training guidelines, policy and procedures, standard operating procedures, and desktop procedures to assist with new hire effectiveness and training.• Served as a liaison between management, multiple mortgage business lines, and outside vendors to help the flow of communication.• Developed and maintained remote employee and inventory management lists as well as purchased supplies and equipment for multiple project managers resulting in the recovery of company owned equipment utilizing Sharepoint and Microsoft Office Suites and formulas including VLookup.• Analyzed vendor reports and helped discover discrepancies in outside vendor reporting and POs.• Created and maintained vacation and sick calendar for over 250 employees resulting in saved productivity and company funds.• Supported multiple projects managers in project support through administrative duties.• Reconciled accounts for outside vendors, contractors, and employee credit card expenses.• Served on Development Network – Planned and executed events for 4500 employees ranging from professional headshots, Junior Achievement volunteering, volunteer fairs, and diversity meetings.• Served as Employee Engagement and Communication Specialist – Planned events for 2000 employees including quarterly meetings, appreciation events, and community outreach for US Bank recruiting.• March of Dimes Captain; Spearheaded raising over $40,000 and received the March of Dimes Leadership Award.Corporate Layoff -
Operations Lead / Corporate TrainerFirst Security Bank Oct 2013 - Aug 2015• Successfully co-managed multi-million dollar loan portfolio system conversion project and effectively communicated with over 150 employees as well as an outside project staff of 15 analysts.• Created training guidelines, policy and procedures, standard operating procedures, and desktop procedures to assist with new hire effectiveness and training.• Analyzed general accounts for reconciliation errors.• Trained loan operations specialist and bankers on new system.• 1st point of contact for all escalated customer service and personnel issues.• Served as the March of Dimes Captain which resulted in the company placing 3rd in the area in fundraising.
Samantha Tooley Skills
Samantha Tooley Education Details
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Business/Corporate Communications -
Business Administration And Management, General -
Business/Corporate Communications
Frequently Asked Questions about Samantha Tooley
What company does Samantha Tooley work for?
Samantha Tooley works for Centerpoint Energy
What is Samantha Tooley's role at the current company?
Samantha Tooley's current role is "The trouble with not having a goal is that you can spend your life running up and down the field and never score." –Bill Copeland.
What is Samantha Tooley's email address?
Samantha Tooley's email address is sa****@****cgp.com
What is Samantha Tooley's direct phone number?
Samantha Tooley's direct phone number is +161230*****
What schools did Samantha Tooley attend?
Samantha Tooley attended Northern Kentucky University, Owensboro Community And Technical College, University Of Louisville.
What are some of Samantha Tooley's interests?
Samantha Tooley has interest in Social Services, Children, Education, Photography, Disaster And Humanitarian Relief.
What skills is Samantha Tooley known for?
Samantha Tooley has skills like Social Media Marketing, Social Media Communications, Organizational Development, Training, Cross Functional Team Building, Administrative Organization, Project Management, Customer Service, Management, Leadership, Marketing, Data Entry.
Who are Samantha Tooley's colleagues?
Samantha Tooley's colleagues are Kishore Kumar, Terri Williams, Brittany Mcclure, Jason Sessions, Mary Marrugo, Jenna Richardt, Dawn Hoesli.
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