Samantha Tooley Email & Phone Number

Evansville, In, Us

Evansville, Indiana, United States

• Identify and analyze trends and patterns in leak locations and findings and report to management for compliance and staffing needs• Designed Leak Survey Power BI dashboard to show all internal reporting• Utilized Continuous Improvement methods to reform Leak Survey, Aerial Patrol and AMLD processes for efficiency• Collaborate with employees, contractors and field operators in all areas of the CenterPoint footprint.• Create, monitor and close work orders for Leak Survey and Aerial Patrol.Women in Leadership - Energetic Women Conference RecipientCNP C.A.R.E.S. - SecretaryWomen in Leadership MemberContinuous Improvement BasicsContinuous Improvement IntermediateData CollectionVisual ManagementDigital Diplomat

An Indiana Packers Corporation Subsidiary• Developed strategies to streamline and improve office procedures. (Corrected 9 month backlog in 2 months)• Oversaw new hire process including reviewing staffing needs, posting job applications, reviewing applicants, interviewing, hiring, and completing new hire orientation• Coordinated and engaged with leadership in planning and organizing calendars, events and activities.• Spearheaded shared governance and collaboration on employee relations, HR administration, collective bargaining agreements and related HR topics.• Created and maintained databases to track and record employee data.• Assisted development and implementation of new administrative procedures.• Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.• Maintained Department of Labor compliance and increased overall internal communication.• Utilized Applicant Pool tracking system and HRIS system (KRONOS / iCIMS) to manage employee data and recruiting status.

• Managed day-to-day business operations including bookkeeping, marketing, social media, community outreach, and creative design.• Produced award-winning imagery in high stress situations allowing for excellent client reviews and repeat customers• Provided individualized client experiences with diligent and timely product delivery and open lines of communication which required multitasking with multiple clients daily• Assessed supplier quality to maintain tight cost controls and maximize business operational performance.

• Supported remote employees and leadership in an administrative role that included human resources new hire onboarding support, off boarding support payroll tracking, I-9 compliance, and new hire orientation.• Expanded and maintained training guidelines, policy and procedures, standard operating procedures, and desktop procedures to assist with new hire effectiveness and training.• Served as a liaison between management, multiple mortgage business lines, and outside vendors to help the flow of communication.• Developed and maintained remote employee and inventory management lists as well as purchased supplies and equipment for multiple project managers resulting in the recovery of company owned equipment utilizing Sharepoint and Microsoft Office Suites and formulas including VLookup.• Analyzed vendor reports and helped discover discrepancies in outside vendor reporting and POs.• Created and maintained vacation and sick calendar for over 250 employees resulting in saved productivity and company funds.• Supported multiple projects managers in project support through administrative duties.• Reconciled accounts for outside vendors, contractors, and employee credit card expenses.• Served on Development Network – Planned and executed events for 4500 employees ranging from professional headshots, Junior Achievement volunteering, volunteer fairs, and diversity meetings.• Served as Employee Engagement and Communication Specialist – Planned events for 2000 employees including quarterly meetings, appreciation events, and community outreach for US Bank recruiting.• March of Dimes Captain; Spearheaded raising over $40,000 and received the March of Dimes Leadership Award.Corporate Layoff

• Successfully co-managed multi-million dollar loan portfolio system conversion project and effectively communicated with over 150 employees as well as an outside project staff of 15 analysts.• Created training guidelines, policy and procedures, standard operating procedures, and desktop procedures to assist with new hire effectiveness and training.• Analyzed general accounts for reconciliation errors.• Trained loan operations specialist and bankers on new system.• 1st point of contact for all escalated customer service and personnel issues.• Served as the March of Dimes Captain which resulted in the company placing 3rd in the area in fundraising.

Bachelor'S Degree, Business/Corporate Communications

Associate Of Arts - Aa, Business Administration And Management, General

Business/Corporate Communications

Transferred to NKU