- Managing bookings and invoices- Responding to volunteer enquiries- Adding new projects to IVI site - Managing/ updating pages on the website- Adding testimonies and blogs to IVI site - Ensuring all data is accurate across IVI site and synced with 3rd party providers- Identifying opportunities and building out new capabilities

- Managing the website (updating pages, creating new layouts for page using Elementor, etc)- Creating blogs for website- Social media creating & posting (Instagram, Facebook, LinkedIn, YouTube, TikTok)- Booking in volunteers and sending invoices- Responding to volunteer enquiries

I help to maintain IVI's website, by tweeking and adjusting the layout of new pages, putting up new blog posts and testimonials, putting up new projects and general maintenace of the site. I edit videos showcasing our volunteering projects and run the social media for the company through Facebook, Instagram and LinkedIn.

Honest Explorer is my own travel blog, inspiring women to travel the world solo. I create content on my past travels, destination tips, safety advice, itineraries and general travel stories!Also...• Managing my WordPress website• Creating social media posts (Facebook, Instagram, Pinterest, YouTube)• Photography and video editing• Email marketing through newsletters• Designing graphics for website freebies and Pinterest

Managing Facebook and LinkedIn accounts, creating infographics and content for social media posts, as well as Facebook ads. I also write helpful content on vertical gardening for the website.

Creating content and managing LinkedIn and Twitter accounts for a cyber security firm. I also write blog articles on cyber security, for the website.

In this busy cafe I was a barista, serving customers at the till and food counters while working amongst a large team. • Serving customers quickly and efficiently with high level of service• Dealing with/ defusing customer complaints • Communicating with colleagues to operate a smooth service• Training new staff members

A busy coffee shop, this involved multitasking and teamwork, whilst still making coffee quickly and building a rapport with customers. I learnt from a trained barista, as well as some waitressing and bar work. • Changing coffee grind and extraction times• Interacting with regular customers• Multi tasking and ability to work under pressure in a very busy envirorment

A cafe in a cancer hospital, I served patients and staff on the hot food counter during the busy lunch period, as well as serving behind the till and managing the counter alone in the afternoons. This quieter time gave me a chance to talk to some of the patients and relatives and build a rapport with regular customers. • Being quick and efficient serving customers when busy• Time management during food counter changeover from breakfast to lunch• Working well alongside colleagues in a small and busy environment

A childrens soft play cafe for young kids. Here I welcomed customers at reception, served at the till, made basic food and served coffee. The weekends were especially busy so I was kept on my toes, working well within a small team.• Training new staff members• Overseeing all stations, ensuring everything was running efficiently • Fitting well into a small team and effective teamwork • Calming down and managing customers after occassional disputes between parents

Learning all areas of the cafe from serving food, coffee, and working the tills, becoming efficient in every area and training new staff on each section. Serving customers capably during our busy periods and working well in a team environment.• Ensuring organisation and preparation on each counter, for example quickly setting up the hot food counter between breakfast/lunch to ensure smooth service.• Training new team members and communicating with staff, to serve customers productively.• Time management skills during busy periods.

Serving behind the bar and waitressing on very busy weekends which involved close communication between team members, as well as remembering orders and multi tasking between different tables of customers. • Making cocktails and large drink orders in a loud and very busy environment• Creating a great rapport between teammates to communicate with customers • Using time management, multi-tasking skills and customer service to wait on tables and interact with customers

I worked in all parts of the bowling alley from greeting customers at the till, serving behind the bar, taking out food and drinks to hosting childrens birthday parties on weekends. After a few months I became supervisor of the childrens birthdays, training new staff and ensuring the parties ran efficiently. • Supervising childrens parties and staff members• Training new staff and ensuring efficient running of the childrens parties and communicating with the parents• Training new staff and ensuring time management for effective running of the childrens parties• Face painting, bar work and juggling around bookings at reception