Samantha Varn Email & Phone Number

Las Vegas, Nevada, United States

• Conducted research on best practices in the student union and event services administration, including organizational charts, program oversight, positions, and advisory roles.• Developed SOPs, and prepared new materials for new employee onboarding and department manuals.• Prepared department communications. • Prepared tutorials and training to support departmental incentives.• Managed research for department database solutions/programs.

Las Vegas, Nevada, United States

• Recruited, trained, and directly supervised Social Justice Peer Educators (2-4 students).• Assisted in the creation and facilitation of Student Diversity and Social Justice (SDSJ) Student Staff Training and helped design and develop the social justice training curriculum. • Facilitated presentations, trainings, and workshops for students and community members.• Assisted in the development, implementation, and execution of program assessments and reports.• Helped plan and execute campus-wide training workshops and social justice conferences. • Conducted organization-wide training needs assessment and identified skills or knowledge gaps that need to be addressed.• Communicated with students, staff, faculty, and community members to provide information about the Center for Social Justice, SDSJ, and campus activities and resources via email, telephone, and in person.

Las Vegas, Nevada, United States

• Collected and analyzed event numbers to justify budget, which in 2020 (update) was $150K. • Co-worked with Executive Director of Student Affairs Strategic Planning and Assessment on projects designed to articulate the essential value and impact of SDSJ as it relates to UNLV’s Top Tier Mission• Collaborated with the Executive Director of Student Affairs Strategic Planning and Assessment to overhaul the assessment tools used to measure equity in the programs supported by the SDSJ. The new assessment tools improved data collection and opportunities for stakeholder feedback

Las Vegas, Nevada, United States

● Licensed to sell and service Automobile and Renters insurance policies in over 40 states.● Provided billing consultations ● Advise customers on the various options available to meet their insurance needs

Las Vegas, Nevada, United States

● Responsible for researching and analyzing issues related to customer accounts for claims involving fraudulent or disputed transactions● Reviewed customer accounts to mitigate the effect of fraudulent or disputed transactions● Implemented multiple research techniques to resolve issues, reconcile, and summarize fraud losses

Los Angeles, California, United States

● Managed more than 90+ cases per week by coordinating the submission of documents and communicating with attorneys to ensure that materials were ready for court hearings● Scheduled court hearings, prepared case files for review by Immigration Judges

Chicago, Illinois, United States

● Collected customer information including banking and employment information in order to process loan applications● Responded to questions about the loan application process and payment options.

Chicago, Illinois, United States

● Analyzed resumes submitted by returning veterans, contacted them conducting a preliminary interview and preparing them for the final interview with the Walmart store they were interested in working in. ● Corresponded with candidates and newly hired employees to answer questions about application status, accessing electronic paycheck stubs, and basic benefit questions● Recruited and placed over 200+ candidates for Walmart through the Veterans Welcome Home Project, keeping track of 30+ applicants per week in a high volume recruiting department

Greater Chicago Area

As an Equal Opportunity Investigator, I play a pivotal role in carrying out the mission of the EEOC. The work involves planning and conducting investigations of charges/complaints of employment discrimination under Federal laws that EEOC enforces. As an Equal Opportunity Investigator (trainee), you will join highly motivated and diverse team members dedicated to the Commission’s mission of eradicating employment discrimination. You will work with more experienced investigators and receive classroom and on-the-job training. Typical work assignments include: Interviewing members of the public who contact EEOC because they believe they have been discriminated against in the workplace. Providing assistance to them in understanding the laws enforced and their rights in filing a charge of discrimination. Helping them to file a charge of employment discrimination under federal statutes enforced by the Commission and maintaining contact with them during the course of processing their charge.Drafting written investigative plans identifying bases and issues involved in the charge, the applicable theories of law, and the scope of the investigation.Obtaining documentary and testimonial evidence such as applications and payroll documents that are relevant to issues under investigation.Conducting on-site investigations of employers’ facilities, including reviewing their records and interviewing individualsInterviewing witnesses and creating a record of their statements.Investigating simple cases to determine if employment discrimination has occurred. These would involve cases with limited issues and which fall under well-established legal precedents.Drafting written reports of investigative findings citing specific testimonial and/or documentary evidence, applicable case law, policies and precedents relied upon in support of finding.Participating in settlement negotiations.Responding to routine correspondence and inquiries; andEffectively managing a case load.

New York, Ny

• Create useful reports that enhance placement of Job Start Ready participants in appropriate employment sectors, filtering for skill level and abilities. Reports also identify new sources of labor market. • Work with clients to create and update resumes, assist clients in completing online job applications.• Compile findings into reports that create a process for better labor market data dissemination to job developers.• Work with vocational team to implement process and ensure that new sources of labor market data is regularly circulated.• Conduct interview workshops and provide one on one mock interviewing sessions• Create or improve 1 type of interactive job readiness workshop and run pilot with 10 participants.• Collect surveys on pilot programs and analyze results, making recommendations on the success of the format.• Assist CEO staff in implementing the new technique and create a feedback mechanism to determine the success of the new material.• Create a report detailing best practices in recruiting, training and retaining business account manager professionalsSchedule participants for vocational trade testing, manage student files, keep track of enrollment.

New York, Ny

• Implemented leadership development strategies with identified residents to identify priority issues, increase involvement, and take ownership in issues and activities relevant to BRC work in coordination with the Organizing Director.• Maintained regular communication with tenants at identified sites to provide information, engage in issues, and develop relationships with tenants (e.g. regularly canvass sites, phone calls, one on one meetings and calls.)• Planned, coordinated and carried out the organization and facilitation of tenant building and site meetings in conjunction with committee as appropriate to solve problems, educate residents, and strategize around identified issues.• Monitored budgets and expense tracking relevant to tenant organizing committee work, events and activities, ensure spending is kept within budget.• Maintained a record-keeping system and documentation of all tenant activities, leader involvement, and budgets as necessary.

Serviced incoming calls from guests, interacting with departments in a positive and productive manner. Strong attention to customer service and satisfaction.

Ma, Urban Studies/Affairs

Education record

Ba, Communication Arts

Ba, Communication Arts