Samantha Wells Email & Phone Number

Columbus, In, Us

Columbus, Indiana, United States

Responsible for leading Toyota’s digital customer experience & commerce platform delivery teams by:- Planning and executing on Toyota's strategic digital customer experience initiatives- Leading the digital product planning, development, launch and enhancements of MyToyota suite of solutions including the MyToyota Store and MyToyota Service- Leveraging processes, data, features and capabilities from other systems and platforms to support a frictionless, omni-channel customer experience.- Teaching and developing Digital CX Product team

Columbus, Indiana, United States

- Manage development backlog, user stories, and features roadmap - Work with management and business stakeholders to deliver and execute project plans, time frames and prioritization while ensuring all stakeholder expectations are aligned - Lead platform expansion and integration efforts across larger digital projects and programs- Lead sales and marketing efforts to drive platform growth- Manage internal and external development teams to define requirements, elaborate/refine user stories and set expectations/timelines

Columbus, Indiana, United States

- Create and prioritize scope of each e-commerce development release (Front-End and Back-End)- Manage multiple third party vendors both on and off shore- Write and perform user acceptance testing for each release- Utilize Jira and confluence for sprint planning using agile methodologies- e-commerce operations management in SAP Hybris/SAP Commerce Cloud & Mirakl Marketplace- Work with dealers and customers to educate on the MyToyota Store- Develop advertising and email marketing strategies with marketing department- Find and evaluate areas for future e-commerce growth- Aid in Toyota's digital transformation and plan for future digital customer experience initiatives- Business lead for customer MDM project utilizing Stibo STEP

Columbus, Indiana

Data Analysis & Enhancement - Manage and maintain clean dealer and national customer/prospect database(s) - Analyze customer data for segmentation and targeting for e-commerce, digital marketing, and traditional sales opportunities - Harvest data from third party and proprietary sources to drive salesSystems & E-Commerce - Project owner of e-commerce backend development and system integrations - Lead data integration efforts between various marketing systems (Aimbase Marketing Automation, SAP CRM, MS Dynamics CRM, SAP Hybris, ToyotaForklift.com website, etc) - Advise and manage data points and integration points between systems - Use of Jira and Confluence for e-commerce project management

Columbus, Indiana

Responsibilities include:- Customer database growth and development- Managing marketing automation platform- ToyotaForklift.com website maintenance - Toyota Forklifts sales app maintenance and development

Columbus, Indiana

Responsibilities include administrative, special research projects, literature redesign, assisting with new website, and assisting dealers.Major Projects include:● Dealer Data Clean-up● Marketing Automation● Toyota Dealer Mobile App● ToyotaForklift.com Website Redesign

Aspen Place Health Campus, Greensburg, In

Responsible for effectively presenting information regarding available services to prospective clients, family members, and other interested persons. Processing admissions and referrals, conducts tours, and supports general administrative and payroll functions.

Columbus, Indiana

Party SAFE and ColumbusCTC brand management, social media management, content creation, marketing material creation and optimization, graphic design, event planning, and community outreach.

Columbus, Indiana

- Administrative tasks for the Division of Business including scheduling appointments, answering phones, creating documents, and working with student data. - Worked with the Division Head, the MBA program, and the Academic Advisors. - Helped manage the Business@IUPUC Facebook page as well as draft the Division of Business student news every week. - Assisted business students with their class schedules through peer advising.

Columbus, Indiana

Social Media Intern for Communities That Care; focusing on teen alcohol and drug abuse prevention through the promotion of positive and healthy lifestyles as well as SAFE(Substance Abuse Free Entertainment) activities. I managed the ColumbusCTC and PartySAFE Facebook and Twitter pages. I worked with spreadsheets, data entry, and create forms. I also designed some marketing materials and participated in event creation.

Columbus, Indiana

Administrative work including assisting in activity sign-up, answering questions and telephone calls, taking payments, and doing deposit at the end of the night.

Bachelor'S Degree, Business With Dual Concentrations In Marketing And Management, 3.5 Gpa

Activities and Societies: Business Society, Students 4 Student Housing Club, Student worker for the IUPUC Division of BusinessMinor.

High School Diploma, Academic Honors

Activities and Societies: Key Club, History Club