Samantha Wilkinson Email & Phone Number

- Process invoices for weekly transportation moves- Create and edit sheets on Smartsheet - Communicate across many different departments within the company, as well as Transportation partners- Process LTL Requests daily with Fed Ex Freight

-Assist the sales team and act as bridge between the company and thedealers by creating and processing sales orders in a busy officeenvironment.- Advanced troubleshooting skills and ability to handle, and addressescalations resulting in a business outcome of resolving customercomplaints.-Performs various office administration duties such as keying in orders,processing faxes, preparation of reports, and follow up to ensurecustomer satisfaction with order development.- Compile and compare freight costs to ensure accuracy

Ellenton, Florida

- Manage consumer products projects for shows throughout NorthAmerica- Create spreadsheets for organization and informative reasons- Data entry and report analysis- Prepare paperwork for entry into Canada and Mexico- Book hotel stays for staff on the road- Monitor and manage petty cash- Handle invoices with many different departments

Bradenton, Fl

-Perform data entry functions, such as item declaration, purchase order entry and maintenance/inquiry, price changes/markdowns and transfers.-Perform word processing tasks, such as bulletin submittal forms, memos and recaps.-Filing, report and mail distribution, office administration.-Provide vendors with selling information, order information, pre-ticket information, and check delivery of on-order.-Resolve purchase order discrepancies with vendors.-Reconcile invoices to purchase orders.-Sample management including requests, returns to vendors and stores transfers.-Perform other duties and responsibilities as assigned.

Sarasota, Fl

- Respond to requests for group room reservations- Create and manage all group contracts- Assist Director of Sales with all tasks leading up to group arrival- Create special rate plans for corporations and loyal guests- Monitor revenue and occupancy on a weekly basis- Organize and create special group gifts

Tampa/St. Petersburg, Florida Area

- Field inbound Customer Service and HSN.com support calls with potential for extended periods of high volume- Take sales calls and offer required upsells- Demonstrate passion and enthusiasm for customer care experience- Apply active listening skills, interject politely and paraphrase appropriately- Take personal initiative to achieve goals and objectives- Meet all key performance indicators – quality, average handling time, and schedule compliance

Tampa, Fl

• Courteously greet customers and efficiently process transactions within a fast-paced retail environment• Operate cash register to total customer purchases• Balance drawer at the end of each shift• Perform various tasks when needed• Travel to the bank to process deposits and change orders• Act as Sales Floor Manager when needed

• Shadow and assist the lead photographer and associate photographer during the wedding day• Capture and edit photographs for portraits• Gather images for submission to Two Bright Lights• Perform various office tasks when needed

Brandon, Fl

• Ensure quality customer service• Balance all transactions at the end of the day for cash reconciliation • Display visual merchandise in accordance to corporate layout and mapping• Utilize up-selling techniques to effectively promote sales• Maintain a clean and uncluttered work space while multi-tasking in a fast paced environment• Utilize computer skills to successfully complete sales• Significantly coach to increase credit card sales and information capture• Make regularly scheduled trips to the bank for deposits

Sarasota, Fl

• Ensure quality customer service• Perform procedures needed to complete a photo order• Maintain a clean work space while multi-tasking and restocking the merchandise as needed• Developed a repeat customer base through providing quality customer service • Operate cash register and adding machine in order to manage cash for sold items

• Ensure quality customer service• Perform procedures needed to complete a photo order• Maintain a clean work space while multi-tasking and restocking the merchandise as needed• Developed a repeat customer base through providing quality customer service • Operate cash register and adding machine in order to manage cash for sold items

Bachelor'S Degree, Communication, General

Associate Of Arts (A.A.), General Studies