Samantha Sheppard Email & Phone Number

Columbus, Ohio Metropolitan Area

Reynoldsburg, Ohio, United States

-Provide first level support for associate relations-Respond to inquiries regarding policies-Assist with investigating allegations-Capture associate interactions and provide quality service to resolve efficiently-Provide guidance to managers and associates to resolve conflicts-Administer interactive process for accommodations-Administer reports regarding escalated incidents in stores-Administer COVID protocols and procedures per state mandates-Administer all attendance policy questions and align on recommendations-Actively work toward process improvements-Create rapport with partners across the business and influence decision making

Reynoldsburg, Ohio

-Provide first level support for payroll and benefit questions-Provide excellent customer service on phones and e-mails-Assist with payroll data transactions and Kronos inquiries-Document all calls in AskHR call tracking system-Provide first level support with talent acquisition application-Assist associates and managers in processing personal data, job data and benefit-related transactions in Oracle HRAccess-Assist with reports regarding invalid terminations and bad addresses-Mentor new associates

Dublin, Oh

Responsible for taking prepared estimates and communicating information to General Contractors, Mechanical Engineers, and HVAC Contractors. Build and maintain successful relationships within the air duct industryResponsible for following up on bided jobs through to job completion and continuously updating and working with National Air Duct Specialist and Field ManagersResponsible for assisting National Air Duct Specialist with creating estimates when demand requires

Dublin, Ohio

Assist HR department in clerical work such as filing, going paperless, and verifying employee information.

Dublin, Oh

Enter invoice data in a timely manner in order to bill clients by deadline.

Dublin, Oh

Inform customers of products and services, assist in scheduling, help dispute incidents, handle insurance damages

Columbus, Ohio Area

Called Applicants, pulled applicants from databases, sent new hire paperwork, clerical tasks

Worthington, Oh

Scan files and transfer them to pdf in order to go paperless, assist in paperwork for tax clients during peak tax season.

Check clients in/out, Client comfort, Remain professional at all times, keep salon clean and safe, manage stylist's timing, manage phones, computer knowledge, manage cash register

Bachelor'S Degree, Human Resources Management And Services

Associate'S Degree, Business Administration And Management, General

Activities and Societies: N/A

High School Diploma

Activities and Societies: FBLA, Paws for a Cause, Best Buddies4 year high school diploma