Samantha Yee Email & Phone Number

San Francisco Bay Area

• Utilize Salesforce to create customized reports for sales managers and data management.
• Automated formulas to optimize reports annual sales goals excel workbook.
• Assist with special projects for sales managers
• Support Senior Director and Sales Managers with leads, bookings, losses, reports, expense reports, mailings, and phone coverage.

San Francisco Bay Area

• Jan 18 – May 18, Aug 18 – Dec 18, Jan 19 – Sep 19
• Research, investigate, and confirm potential fraudulent checks with the banker or client.
• Support the Mobile Deposit Team with check verification to meet the end of day deadline.
• General administrative assistance such as preparation of notices to the clients.
• Processed over 24,000 annual Privacy opt-out notices. Researched client information to ensure the data matched the system.
• Assist the Check Fraud team to seek out… Show more Jan 18 – May 18, Aug 18 – Dec 18, Jan 19 – Sep 19

• Developed and reviewed of annual sales goals, providing 5 years of historical data analysis and recommendations based the market trends.
• Analytics and revenue management focused position with the primary goal of increasing the daily average yield on property guest rooms.
• Set revenue forecasts based on the market trends, revenue segments and utilizing in house revenue management systems.
• Extract, cleanse, and combine complex data from various sources into Excel to optimize room… Show more
• Extract, cleanse, and combine complex data from various sources into Excel to optimize room revenue and directed the team focus to the growth in premium room types. Show less

San Francisco Bay Area

• Reviewed and audit reservations reports for system/user discrepancies.
• Coordinated groups and citywide convention room blocks with our clients to ensure a flawless experience for our guests.
• Prepared and analyzed reports to implement revenue management strategies

San Francisco, California

• Expedited interdepartmental communication to execute a timely response to the guest
• Anticipated guest needs, requests, and expectations to provide a bespoke experience.
• Maintain professionalism under pressure and difficult situations while building long-term relationships.
• Executed nightly audit for all departmental operations and revenue by data gathering, reporting, and analysis of information for executive team to review

Inform members of clubs activities Help organize performances and prepare all the necessary itemsDecisions on finances and equipment purchases

Assist customers with their garment needs in fitting rooms, sales floor and cashier.Awards - 2 Sale support star, service star, and an overall Significantly Above Target on performance planning and assessment

Knowledge of Property Management System Galaxy/lightspeedAnalyzed Smith Travel Reports to forecast the next 3, 6, and 9 months Made a Rooms View Book to distinguish a possible room category/rate changeFamiliar with Transient and Group reservation procedures

Learned the basics of how to run a restaurantUnderstand the functions of each position and restaurant operationsWorked the back of house, front of house, as a server, hostess, and bus tables.

San Francisco

Dealt with employee incidental reportsLearn the process of hiring, disciplining, and terminating employeesPlanned and set employee eventsAnswered all employees questions