With over 10 years of work experience in various customer-facing and administrative roles, I have developed a strong set of competencies in guest experience, active listening, and professional skills. My mission is to support the Image and Style Department at Qatar Airways, the world's leading airline, in ensuring that the grooming and image of employees is in accordance with the company image policy and standards. I bring diverse perspectives and experiences to the team, as I have a Bachelor of Laws degree from Ain Shams University, and a verified certificate in Contract Law from edX. I also speak English and French fluently, and have a keen interest in criminal and public international law.In my current role as an Image & Style Officer, I manage, coordinate, and maintain a calendar of appointments for all ID Induction trainings for Customer Experience and Cabin Services department uniformed staff. I also assist Qatar Airways employees across the organization, and other training units, in conducting special projects and research initiatives in grooming and uniforms as required. Additionally, I am responsible for taking the ID photograph for all new joiners as per the ID image guidelines, and updating daily system records related to grooming checks and concerns. Through these tasks, I demonstrate my attention to detail, communication, and organizational skills, as well as my ability to work with diverse and multicultural teams.