Samar El-Shazly Email & Phone Number

Egypt

Cairo, Egypt

Egypt

Egypt

 Ensure that the product or service the organization provides is fitting for purpose and meets both external and internal requirements, including legal compliance and customer expectations. Managing and participate in quality improvement projects using Six Sigma methodology Responsible for managing the activities required to implement the quality standards [ISO 9001:2008, ISO 270001, CMMI – SVC …etc.] Monitor and advise on the performance of the quality management system and produces data and report on performance, measuring against set of KPIs. Manage the full cycle for internal audits and external audits. Selection and evaluation of suppliers for the ISO 9001:2008, ISO 270001 and CMMI – SVC consultation and certification / appraisal services. Provide ISO 9001:2008, ISO 270001 and CMMI – SVC Ver 1.3 - ML3 Internal awareness sessions for TE Data staff. Managing and coordinating between different departments at the implementation of ISO 9001:2008 , ISO 270001 and CMMI – SVC Ver 1.3 – ML3 at TE Data Lead the SPIG (Service Process Improvement Group) Responsible for managing and maintain TE Data’s QMS. Identifying relevant quality-related training needs and delivering training related to any quality standards Collating and analyzing performance data and charts against defined KPIs. Determine department needs based on the objectives and status Conduct appraisal and half year performance reviews for the quality department employees.

Egypt

Cairo - Egypt

Responsible for : Selection and evaluation of suppliers for CMMI – DEV Ver 1.2 consultation and appraisal services.Planning and coordinate implementation of DMS’s Software Process Improvement plan according to CMMI – DEV Ver. 1.2 requirements and company quality objectivesHead of Software Engineering Process Group (SEPG)Managing DMS’s QMS and process assets libraryManaging DMS’s KPI dashboard and measurements repository Managing the Technical Translation team for DMS – QMS Process, Policies and Forms and templates translation from English – Arabic to satisfy the varieties of customer’s needs (an urgent need for Gulf Area and governmental sector customers) Creating and maintaining the company indicators repository Preparing the documents related to tenders participations (DMS Methodologies, DMS Processes ...etc)Managing quality intrenal audits schedules and results Managing the SQCA Training IdentificationProviding consultancy services to all the relevant stakeholders of the project related to Quality control and assurance activities.Conducting the CMMI and DMS-QMS orientation training for DMS senior management staff and customers Tracking all the activities related to quality management group activities and reporting them to the Top managementManaging monthly evaluation for the company members based on their Monthly Achievements

Egypt

Egypt

Atm Pool - Appraisal Team Members For Cmmi - Secc

To Appraise different organizations against CMMI - Dev and Svc maturity levels requirements which includes: *To fill the PIIDs (Practice Implementation Indicator Document) * To Interview the FAR (Functional Area Representatives)* To Audit and check the projects with the Lead Appraiser * Rate the company and present final findings to top management.

Master Of Business Administration - Mba, Strategic Management, Excellent

Bachelor Of Science (B.Sc.), Computer & Information Systems – Information Systems Department, Very Good With Honor Degree

General Secondary Certificate, Scientific Math Major, 97%

Applied Total Quality Management Professional Diploma, Quality Planning - Quality Improvement - Quality Assurance - Quality Control