Handled various teams. Overseeing daily operations and functioning of US & UK process to deliver on crucial business metrics and managing team performance based on set KPI's.

Responsible for setting up a new vertical in the form of a classroom with 1 teacher and multiple students.My work involved creating SOP's from scratch, coordinating with product team to ensure smooth on floor operations, training entire existing teams and deep diving into daily operations to work towards better customer experience, NPS and operational efficiency.

Handled and developed over 500+ paid international customer relations with a major goal to ensure complete client satisfaction in their tenure with the organization.

Worked in Sales department, gained some experience in working is DS model as well as over the phone sales model.

Employed as a GET in the planning and installation department. Worked on various installations sites, including HVAC installation along the Eastern Freight Corridor.

Worked as an intern in engine design department at Escorts knowledge management center.Successfully completed my project - "COMBUSTION OPTIMISATION OF 62.5kVa GENSET ENGINE TO MEET CPCB II NORMS "

Intern at Ashok leyland plant in pantnagar, in Engine and Gearbox shop.