• Assisting in marketing the consultation and training annual plan.• Managing the contract process starting from signing the contracts with the client till delivering the services and reimbursement.• Managing and coordinating the training courses, including QHSE vocational training (Accredited & non-Accredited) with practical implementation on-site.• Communicating learning objectives, schedules and training assessments for new trainees to support them register the suitable training programs.• Supporting trainers to diversify training methods to boost program success.

• Set up and applied the marketing plan for El-Mahalla El-Kobra, Mubarak Quesna, Gamesa, Shebin El-Kom and the new Damietta industrial zones.• Followed up with the clients and consultants to make sure that every stage of implementation meets the requirements of the auditing certification body.• Managed training programs, collaborating with trainers, preparing materials, orienting trainees and assessing training programs.• Managed company contracts' and reimbursement documents' process of industrial modernization center “IMC”.• Supported business development opportunities by planning marketing initiatives and utilizing Smart’s referral networks.

• Responsible for the marketing and public relations department in the Delta area including all the industrial zones.• Representing and attending the monthly meetings with the management of the industrial modernization center IMC' Delta branches.• Welcomed new team members and coached them in marketing tasks.• Updated customer database and managed direct marketing projects.