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Samar Shaheen is listed as Quality Assurance Specialist at Anglo American school at Anglo American school, based in Egypt. AeroLeads shows a matched LinkedIn profile for Samar Shaheen.
Samar Shaheen previously worked as Quality Assurance Specialist at Anglo American School and Contact Center Agent at Barclays Bank. Samar Shaheen holds 64%, Accounting (English Section), Fair from Commerce And Ba English Section ( Helwan University).
Samar Shaheen is a Quality Assurance Specialist at Anglo American school at Anglo American school. They possess expertise in call centers, credit cards, banking, customer satisfaction, data entry and 5 more skills.
Listed skills include Call Centers, Credit Cards, Banking, Customer Satisfaction, and 6 others.
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Egypt
Ensure that all regulations and standards are observed.write daily reports about any contrary.Taking customer complaints, ensure to be solved and follow up if needed.Document quality assurance activities and create audit reports.
Nasr City
Handling and helping customers with their account and follow up all cases to make sure all the processes are done successfully inside and outside EgyptSome of my Duties:1.Making internal transfers between the customer's Accounts and credit cards for customers.2.Follow up their (incoming and outgoing) transfers with other banks in case they were delayed.3.Helping Customers with their internet banking and follow up with them in case they faces any problem with it.4.Helping Customers With any inquiries related to their Accounts and credit cards (e.g refunds, issuing cards, add several account to their cards, holds on some amounts) and follow up with them and their branches inside and outside Egypt if needed.
Smart Village
Handling and helping customers with their account and follow up all cases to make sure all the processes are done successfully inside and outside EgyptSome of my Duties:1.Making internal transfers between the customer's Accounts and credit cards for customers.2.Follow up their (incoming and outgoing) transfers with other banks in case they were delayed.3.Helping Customers with their internet banking and follow up with them in case they faces any problem with it.4.Helping Customers With any inquiries related to their Accounts and credit cards (e.g refunds, issuing cards, add several account to their cards, holds on some amounts) and follow up with them and their branches inside and outside Egypt if needed.
Cairo
Handling Customers calls and Helping them with there inquiries related to their Sim cards and Accounts on the companies website and making sure of their satisfaction.
Quick answers generated from the profile data available on this page.
Samar Shaheen works for Anglo American school.
Samar Shaheen is listed as Quality Assurance Specialist at Anglo American school at Anglo American school.
Samar Shaheen is based in Egypt while working with Anglo American school.
Samar Shaheen has worked for Anglo American School, Barclays Bank, Hsbc, Vodafone, and Mobinil.
You can use AeroLeads to view verified contact signals for Samar Shaheen at Anglo American school, including work email, phone, and LinkedIn data when available.
Samar Shaheen holds 64%, Accounting (English Section), Fair from Commerce And Ba English Section ( Helwan University).
Samar Shaheen is listed with skills including Call Centers, Credit Cards, Banking, Customer Satisfaction, Data Entry, Team Leadership, Customer Experience, and Management.
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