With over 12 years of experience in customer service and IT support, I am currently a Customer Experience Associate at TD, one of Canada's leading banks. I hold a certification in IT support from NPower and a bachelor's degree in mathematics from Guru Nanak Dev University.In my role, I not only process financial transactions, recommend solutions, and resolve customer concerns, but also leverage my IT support skills to troubleshoot network, internet, television, and digital phone issues for TD customers. I have a passion for helping people and solving problems, and I have developed strong attention to detail, communication, and customer relationship management skills. I enjoy working with a diverse and inclusive team that values integrity, innovation, and excellence, and I am always eager to learn new skills and take on new challenges.
-
Administrative AssistantIkon Real EstateAustralia
-
Retail AssociateColes Group Dec 2024 - PresentMelbourne, Victoria, Australia -
Train ConductorCn Jun 2024 - Oct 2024Grande Prairie, Alberta, Canada -
Customer Experience AssociateTd Mar 2023 - Sep 2024Greater Calgary Metropolitan Area1. Collaborate with customers to provide tailored banking solutions, ensuring a smooth and consistent experience from account opening to ongoing services. 2. Process transactions such as deposits, withdrawals, and bill payments accurately while adhering to industry standards and ensuring customer details are up to date.3. Educate customers on digital banking options to simplify their banking needs and enhance their security.4. Resolve customer issues efficiently, escalating when necessary, while achieving business goals by promoting suitable banking solutions.5. Contribute to a positive team environment through effective communication, teamwork, and a commitment to continuous learning and development. -
Technical Support RepresentativeShaw Communications Feb 2023 - Mar 2023CalgaryProvide knowledgeable technical support and troubleshooting guidance with Network, Internet, Television and Digital Phone • Deliver exceptional customer experience through our Messaging and Phone Platforms while staying within our scope of support • Educate customers in the full benefit of their Shaw products and services • Look for opportunities to improve our business and simplify customer experiences -
Assistant Branch ManagerState Bank Of India Oct 2010 - Aug 20211. Managed branch business growth in both assets and liabilities while ensuring strict adherence to KYC/KYT norms.2. Established and nurtured relationships with elite clients, providing customized investment solutions and financial advisory services.3. Led a team of 14 members to meet branch budgeting targets, drive revenue growth, and effectively manage client relationships.4. Oversaw cash reserves of INR 550 Million and conducted monthly inspections for 31 linked ATMs, ensuring optimal functioning and security.5. Supported branch sales targets by promoting banking products, driving business development, and assisting in achieving overall branch objectives. -
Comfort Care Aide (Seniors Care)Alberta Health Services Mar 2021 - May 2021Greater Calgary Metropolitan Area• Provided companionship and support to residents through activities like playing cards and reading newspapers.• Assisted residents with using mobile devices and portering them to various locations within the facility.• Ensured client satisfaction by assisting with meals, maintaining cleanliness, and monitoring front entrance.
Ap Singh Education Details
Frequently Asked Questions about Ap Singh
What company does Ap Singh work for?
Ap Singh works for Ikon Real Estate
What is Ap Singh's role at the current company?
Ap Singh's current role is Administrative Assistant.
What schools did Ap Singh attend?
Ap Singh attended Guru Nanak Dev University, Amritsar, Central Board Of Secondary Education.
Not the Ap Singh you were looking for?
-
-
1itsap.ca
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial