Samara Banks Email & Phone Number

Greenwood, South Carolina, United States

• Efficiently and successfully navigate within multiple systems• Determine covered services for members by reviewing current insurance policy• Established and maintained high level of positive working relationships with internal and external customers, ensuring satisfaction with company services• Prepare new patient charts neatly and accurately• Analyzed claim situations for coverage by contract• Answer insurance questions and financial concerns• Explained benefits coverage and deductibles to patients• Complete insurance verification reports for pending claims by sending in narratives for each claim

• Answer inbound customer client requests or inquiries concerning services, products, billing, claims, and report problem areas.• Discuss open and closed claims with clients to provide a updated status if the claim was paid or denied. • Researched customers account daily to provide coverage of benefits• Efficiently and successfully navigate within multiple systems• Checking the status of predeterminations for patients and healthcare providers

• Managed monthly inventory, purchases, and sales in QuickBooks• Reported monthly local income tax and infrastructure fees.• Fully inspect each vehicle before purchase to ensure each vehicle is fully operational• Processed payments for each purchase and sale of any vehicle• Verified current insurance coverage and deductibles

• Utilized multiple financing systems to locate and find customers to collect on delinquent auto finance contracts.• Analyze customer accounts and payment history to determine other options to help customer resolve delinquency • Required to skip trace each account to locate other contact information or addresses for the customer. • Process payments and discuss new contract terms to bring customers out of a repossession