Samara Hepplewhite Email & Phone Number
@defencebank.com.au
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Who is Samara Hepplewhite? Overview
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Samara Hepplewhite is listed as Distribution Implementation and Improvement Specialist at Defence Bank, a company with 224 employees, based in Adelaide, South Australia, Australia. AeroLeads shows a work email signal at defencebank.com.au and a matched LinkedIn profile for Samara Hepplewhite.
Samara Hepplewhite previously worked as Wealth and Product Manager at Defence Bank and Wealth Investment Manager at Defence. Samara Hepplewhite holds Bachelor Of Business, Financial Planning And Services from University Of South Australia.
Email format at Defence Bank
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AeroLeads found 1 current-domain work email signal for Samara Hepplewhite. Compare company email patterns before reaching out.
About Samara Hepplewhite
With a robust background in financial services at Defence Bank, my focus has been on managing product governance and driving innovation. The goal has always been to understand and meet customer needs through diligent market research and strategic marketing efforts. Ensuring compliance and risk management for our deposit products, I have also been instrumental in optimising margins in collaboration with our key stakeholders.My dedication to excellence in customer service has been a cornerstone of my approach, resolving product-related inquiries and fostering customer satisfaction. Through this dedication, we have built stronger relationships within the Defence Community, contributing to the bank's strategic initiatives and expanding our service awareness. My recent experiences have honed my competencies in competitive analysis, coaching, and benchmarking, positioning me as a key player in the financial management landscape.
Samara Hepplewhite's current company
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Samara Hepplewhite work experience
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Wealth And Product Manager
Current- Managed the entire product life cycle, fostering innovation and informed decision-making.
- Conducted comprehensive market research to drive customer insights and support marketing initiatives.
- Ensured risk management and compliance for deposit products, including regulatory obligations.
- Actively contributed to marketing efforts and collaborated on margin optimisation with the Treasury team.
- Provided top-tier customer service, enhancing customer satisfaction, and resolving product-related enquiries.
Wealth Investment Manager
- Provided top-tier member service, resolving inquiries and technical questions, ensuring seamless onboarding.
- Offered team leadership, aligning efforts to achieve savings goals, and managing investment product issues.
- Fostered employee growth through coaching and mentoring, particularly for term deposit-related skills.
- Cultivated strong relationships within the Defence Community, expanding awareness of services and supporting strategic initiatives.
Member Consultant
- Skilfully addressed customer inquiries, covering various services with a personalised touch.
- Managed customer accounts, including term deposits, with precision and compliance.
- Expertise in diverse account management, catering to various client needs.
- Employed a client-centric approach, offering tailored financial solutions and exceptional personal lending services while maintaining high productivity and client satisfaction.
Personal Banking Representative
- Specialised in resolving complex customer enquiries with tailored solutions, emphasising satisfaction.
- Consistently exceeded performance targets, committed to delivering exceptional service.
- Showcased expertise in handling complaints for swift resolution and displayed adaptable leadership qualities when necessary.
Insurance Specialist
Team management, answering customer enquiries, quoting/selling/establishing policies and retention of clients, risk assessment, claim management, underwriting, policy maintenance, working with schedules and time limitations, outbound warm calling, meeting monthly sales targets.
Senior Banking Consultant
Answering customer enquiries, home loan enquires, credit card servicing and sales, processing and opening customer accounts/term deposits, business account maintenance, working with schedules and time limitations, customer complaint handling.
Colleagues at Defence Bank
Other employees you can reach at defencebank.com.au. View company contacts for 224 employees →
Mark Trevithick
Colleague at Defence BankGreater Melbourne Area, Australia
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JH
Jan Harris
Colleague at Defence BankGreater Darwin Area, Australia
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MS
Madhurendra Singh
Colleague at Defence BankPatna, Bihar, India, India
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Amrita Hirachan
Colleague at Defence BankTindal, Northern Territory, Australia, Australia
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Samantha Hoskin
Colleague at Defence BankGreater Darwin Area, Australia
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AT
Amenda Tomanovska
Colleague at Defence BankCanberra, Australian Capital Territory, Australia, Australia
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JL
Jessica Linklater
Colleague at Defence BankDarwin, Northern Territory, Australia, Australia
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AM
Allison Mcinroy
Colleague at Defence BankGreater Newcastle Area, Australia
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Sue Wilson
Colleague at Defence BankGreater Melbourne Area, Australia
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KR
Kathy Ruzsicska
Colleague at Defence BankGreater Darwin Area, Australia
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Samara Hepplewhite education
Bachelor Of Business, Financial Planning And Services
Tier 1: Superannuation, Finance And Financial Management Services
Certificate Iv - Financial Services (General Insurance), Financial Planning And Services
High School/Secondary Diplomas And Certificates
Frequently asked questions about Samara Hepplewhite
Quick answers generated from the profile data available on this page.
What company does Samara Hepplewhite work for?
Samara Hepplewhite works for Defence Bank.
What is Samara Hepplewhite's role at Defence Bank?
Samara Hepplewhite is listed as Distribution Implementation and Improvement Specialist at Defence Bank.
What is Samara Hepplewhite's email address?
AeroLeads has found 1 work email signal at @defencebank.com.au for Samara Hepplewhite at Defence Bank.
Where is Samara Hepplewhite based?
Samara Hepplewhite is based in Adelaide, South Australia, Australia while working with Defence Bank.
What companies has Samara Hepplewhite worked for?
Samara Hepplewhite has worked for Defence Bank, Defence, Commonwealth Bank, Qbe Insurance, and Westpac.
Who are Samara Hepplewhite's colleagues at Defence Bank?
Samara Hepplewhite's colleagues at Defence Bank include Mark Trevithick, Jan Harris, Madhurendra Singh, Amrita Hirachan, and Samantha Hoskin.
How can I contact Samara Hepplewhite?
You can use AeroLeads to view verified contact signals for Samara Hepplewhite at Defence Bank, including work email, phone, and LinkedIn data when available.
What schools did Samara Hepplewhite attend?
Samara Hepplewhite holds Bachelor Of Business, Financial Planning And Services from University Of South Australia.
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