Samara King Email & Phone Number

Mississauga Ontario, Canada

• Customer service expert and product specialist responsible for providing clients and associates with accurate industry related information including all Victoria Secret sales products of past and present.• Coaching store associates on customer service best practices as per Victoria Secret standards, including measuring, assessing anatomy, and diagnosing fit issues to recommend tailored product and improve client experience.• Conducted training courses for associates in preparation for… Show more • Customer service expert and product specialist responsible for providing clients and associates with accurate industry related information including all Victoria Secret sales products of past and present.• Coaching store associates on customer service best practices as per Victoria Secret standards, including measuring, assessing anatomy, and diagnosing fit issues to recommend tailored product and improve client experience.• Conducted training courses for associates in preparation for their Bra Certification Certificate• Content/copywriter for brand promotion for associates in training• Membership of the Joint Health and Safety Committee. (Ensuring store safety standards are met; relaying meeting focus and information to associates)• Support members of Sales Leadership Team and fellow associates by driving business and sales.• Building exceptional client rapport with a versatile sales style to meet individual needs. • Handling client inquires regarding products and services in a professional and engaging fashion. Show less

Mississauga, Ontario, Canada

• Customer Service Representative responsible for handling customer inquiries regarding procedures and policies and ensuring cash operations run effectively and efficiently. • Supervised and trained Front End employees (customer service representatives and cashiers) on policies, changing and updated procedures and customer service best practices. • Prioritized and managed Front End employees schedule to ensure efficiency in workforce, including replacing shifts for absent/ill staff and… Show more • Customer Service Representative responsible for handling customer inquiries regarding procedures and policies and ensuring cash operations run effectively and efficiently. • Supervised and trained Front End employees (customer service representatives and cashiers) on policies, changing and updated procedures and customer service best practices. • Prioritized and managed Front End employees schedule to ensure efficiency in workforce, including replacing shifts for absent/ill staff and scheduling sufficient break and lunch times. • Processed and organized monetary and non-monetary transactions in cash office such as daily bank deposits, balancing books and funds for cash tills, purchases and refunds, and lottery sales. Show less

Mississauga, Ontario

• Responsible for organization and management of the office: preparing physician documents, conducting data entry of confidential files and charts, scheduling appointments, administering inbound/outbound calls• Maintained positive relationships and open communication with physicians, staff and patients via face-to-face meetings and weekly reports.