Samara Monaco Email & Phone Number

Baltimore, Maryland Area

Baltimore, Maryland Area

Chantilly, Virginia

Baltimore, Maryland, United States

• Provided and measured advanced analytics for all global Tier 2 fabric suppliers. Measured on time delivery to request and tracked supplier surcharges
• Collected business overview information from global trim suppliers and consolidated for senior management’s usage for current and future seasonal allocation
• Analyzed monthly BOM information and uploaded into MS Access database to be used to track monthly actuals for global fabric and trims suppliers

Baltimore, Maryland Area

• Collaborated with Customer Service Management team to identify missing KPI gaps
• Built a scalable dashboard to measure teammate performance and order turn time and presented these metrics to customer service executives on a bi-weekly cadence
• Became a super user on Oracle’s CRM systems and developed a plan of action to support the Sports Marketing implementation
• Responsible for running daily BW Report and publishing to CSR stakeholders to show unallocated order bank and help identify priority orders that need to ship.
• Placed and allocated orders through SAP, ECC, and B2B systems
• Communicated and consulted with customers to ensure orders were being sent on time, and fulfill any customer needs.

Houston, Texas Area

• Collaborated with the Supply Chain Department at the corporate headquarters to generate an spend that could be impacted for the top 50 suppliers accounting for over $2.5 billion
• Assisted analysts in switching over to a new database system rebuilding shifts for deliveries to account for revenue generated from our customers
• Analyzed and identified trends among DOT and compliance scores to assist in achieving a lower overall CSA score
• Attended daily meetings with all zones across the country to understand performance metrics and the constant change in supply and demand within a large industry