Transactional Services Supervisor
CurrentI am currently in charge of two departments- Accounts Payable and the Cash Allocation team. Along with these two departments, I am also in charge of the Accounts Assistant role, and oversee their daily responsibilities as well as reviewing and signing off payments. The department includes 30 members of staff, of which 10 report directly to myself. I report to the Transactional Services Manager in which I carry out any tasks and priorities that he/she and other senior managers see fit for the day. I make sure that the department runs smoothly in an effective and consistent basis and that business needs are met each day. I have to meet various KPIs and look out for my staff members’ well being on a daily basis. Tasks that I oversee include:Reviewing and signing off the weekly AP Supplier and Consultant Payment run.Reviewing and signing off ad hoc payments (which incudes international, HR and maya cheque payments).Reviewing my staff members’ ledger accounts and setting them targets in order to meet objectives.Assessing new starters’ training packs and ensuring constant best practice and process improvement.Responsible for any HR issues relating to my direct reports (such as return to works, informal meetings and any other behavioral issues).Working together with hospitals and building strong relationships within the organisation.