Samara (Sam) Thomasson, Bs, Mba, Qmha Email & Phone Number

Medford, Oregon Area

• Teaching life skills• Identify behavioral issues• Managing symptoms• Accessing community resources• Provide clinical documentation• Assist residents to reach their full potential

Medford, Oregon Area

• Train groups of associates how to navigate and use the computer system so they are able to do the job as either DEA/OBL associate• Utilize time after the training classes as an “ask me”; when associates complete training they go to the call center and may come across questions so they raise their hands• Trainers will work as DEA/OBL on days they are not training• DEA group are only able to take orders that come by mail, fax, business• OBL group are able to do DEA as well as the OBL; OBL associates receive excel spreadsheets and have to format the spreadsheet properly to be accepted by the computer system (blaster program)• Attentive to the smallest detail is a must• Coach associates so they will know where they are making errors, behavioral, etc.• Effective communication with associates, other trainers/team leaders, upper management• Able to remember the answers to questions, or direct to the procedures of the particular order• Aid in making sure that all associates are successful

Medford, Oregon Area

Orders that were created on an Excel file had to be processed to meet the criteria of the data entry program. As a Blaster I would get orders that were sent via email arranged accordingly and uploaded to the CS department where the customer was contacted if needed, or sent through to the packing and shipping department. In plain data entry, orders were entered to the system by the batch where up to 5 orders were uploaded at a time after the orders were properly entered into the system.

Medford, Oregon Area

- Provide in home care, including, and not limited to: General housekeeping, cognitive support, activities of daily living assistance, medication reminder and tracking, doctor appointment scheduling and tracking, bill pay reminder- Keep paperwork up to date and current pertaining to individual client- Travel client to client with perfect driving record; very attentive to the roads travelled- Keep positive and open communication with all clients and office

Washougal, Wa

- Recorded detailed daily occurrences of individual residents- Recorded efficiently medications dispensed according to individual residents on a daily basis- Maintained a fast paced positive work ethic- Led a team daily on the dual level facility- Communicated closely with physicians and pharmacies on individual resident basis- Kept positive and open communication with all residents and staff- Acquired registered nursing assistant through the state of WA- CPR/First Aid certified- Diabetes training including CBG reading and insulin injection techniques

Medford, Oregon Area

- Originally hired as a staffing supervisor for the office, but felt more of a need to move to the field for hands on with clients.- Provide in home care, including, and not limited to: General housekeeping, cognitive support, activities of daily living assistance, medication reminder and tracking, doctor appointment scheduling and tracking, bill pay reminder- Keep paperwork up to date and current pertaining to individual client- Travel client to client with perfect driving record; very attentive to the roads travelled- Keep positive and open communication with all clients and office

Medford, Oregon Area

Medford, OR- Worked closely with the President and Vice President for several departments- Maintained multi phone lines at the Production Office as well as the Accounting Office; screened calls when needed - Maintained and made updates/changes to the website as well as handled all incoming emails for the website- Proof read all books before sent to the printer, making changes and marks to mistakes, and communicating them to Administration- Handled all outgoing phone calls that Customer Service Agents weren’t able to, including difficult clients- Handled all over flow email from the President and Vice President they were unable to handle-Microsoft Office

Master Of Business Administration (Mba), General Studies, 3.07

Bachelor Of Science (Bs), Technical Management

Concentration of Health Services Management/Asministration