Samara Vinhal Email & Phone Number

Brasilia, Distrito Federal, Brazil

Brasília, Distrito Federal, Brasil

Brasília, Distrito Federal, Brasil

Brasília, Distrito Federal, Brasil

Brasília

Hotel and responsive service portfolio management situated in Central-West and North regions, and the state of Minas Gerais, using the NPS (Net Promoter Score) methodology for analysing the satisfaction index.Visiting the partners (hotels) for developing the relationship of trust and negotiating comercial programs to boost sales (Rappel, allotment program, preferential, getaway, marketing plan, etc), deals, conditions and discounts. For each meeting, used to elaborate presentations with most relevant informations, statistical data and an action plan to incrise revenue. With registration in CRM.Expertise in developing strategies, sales records, market mapping and client's analysis.Participation in promotional campaigns (Black Friday, Costumer's week, etc), pricing, capturing new partners, focusing in contract goals.Achievement of significant results in terms of sales volume per night, increasement of the average daily rate, remaining average time in hotels and booking antecipation.Main results with partners (2018-2019):Brasília-DF: 40% growth in volume of sold nights for packages (Flight + Hotel).Caldas Novas-GO: 51% growth in volume of sold nights for packages. 19% increasement of gross booking in the city.Rio Quente-GO: 24% growth in volume of sold nights. Belo Horizonte-MG: 6% growth in volume of sold nigths. 5,9% increasement, comparing 2019 versus 2018.

Brasília, Distrito Federal

Strategies development for creating rates, pricing, packages, promotional campaigns, discounts and attractive conditions with the partners (Decolar, CVC Corp, Booking, Expedia), negotiating values, demand and sales potential.Conduction of Business Review weekly meetings with the general manager and sales team, for collecting data, elaboration and management of the Market Share report, sharing daily with the city hotels.Elaboration of short, medium and long-term strategies, in order to maximize the results and keep the positioning in the hotel groups market.Relationship with partners, analyzing new businesses opportunities, mapping the market and researching trends.Responsible for defining budget, segment forecast made weekly/annually and for hotels' business plan.Analysis of QPI (Quality Penetration Index) x ARI (Average Rate Index), of the online clients' comments and the daily analysis of the direct competition.Analysis and extraction of various reservation indexes, sales segmentation, demand calendar, prices of the competition, hotel positioning in Tripadvisor and OTA's, market share and penetration indexes(RGI – Revenue Generation Index, MPI – Market Penetration Index and ARI – Average Rate Index). Leadership of the supervisors, assistants and young apprentices' team, managing the performance, standardization of the processes, checking the time sheets, vacation requirement and conducting operational trainings for reservation department, reception and headship.RMS (Ideas), CRS Meliá (Sirius/Idiso), channel manager (Omnibees) and PMS (CM - VHF) management.Main results (2016-2017): 7% growth in volume of sold nights, 3% in average daily rate, 10% in gross booking.

Brasília E Região, Brasil

Portfolio and contracts with 600 clients B2B management, capturing new businesses in associations, unions and event's companies. Attending construction companies, federations, confederations, federal's councils etc. Planning and organizing actions of clients relationship, such as: lunchs, dinners, parties, gifts.Participating in fairs and events in the tourism area, such as ABAV and WTM.

Brasília E Região, Brasil

Master Of Business Administration - Mba, Marketing

Bacharel, Business

Activities and Societies: Financial mathematics monitor from the 4th to the 6th semester of college.