• Responsible for requirements gathering, analysis, design and implementation of web-based and mobile apps• Co-ordinated internal cross functional teams and third parties/vendors for flawless execution of projects• Prepared project’s schedule, consolidated progress reports, managed priorities and led change initiatives • Created and reviewed technical and business documents such as project plans, requirement documents, use cases, process flow diagrams, test cases, consultancy… Show more • Responsible for requirements gathering, analysis, design and implementation of web-based and mobile apps• Co-ordinated internal cross functional teams and third parties/vendors for flawless execution of projects• Prepared project’s schedule, consolidated progress reports, managed priorities and led change initiatives • Created and reviewed technical and business documents such as project plans, requirement documents, use cases, process flow diagrams, test cases, consultancy agreements and assured their compliance with quality standards and procedures• Reengineering products based on best industry standards and ensuring they meet evolving business needs • Conducted Gap analysis and recommended best practices• Trained end users on new system features (one on one and workshop sessions) and handled UAT sessions• Spotlighted consistently for achieving remarkable client satisfaction ratings due to high commitment and quality of deliverables • Assisted in designing test plans, test scenarios, and test cases for releases and user acceptance testing• Supervised providing efficient support on functional, operational and technical issues for over 3K users Show less

• Interpreted data, analyzed results using data mining and statistical techniques.• Generated daily, weekly, and monthly transactional reports to support decision making for management. • Acquired data from primary or secondary data sources and assisted in analyzing data quality. • Identified and interpreted patterns in complex and large data sets.• Applied preprocessing procedures (using excel and Java) and different normalization techniques to produce relevant data and of high… Show more • Interpreted data, analyzed results using data mining and statistical techniques.• Generated daily, weekly, and monthly transactional reports to support decision making for management. • Acquired data from primary or secondary data sources and assisted in analyzing data quality. • Identified and interpreted patterns in complex and large data sets.• Applied preprocessing procedures (using excel and Java) and different normalization techniques to produce relevant data and of high quality.• Reviewed key performance indicators to assess their effectiveness in locating issues. Show less

• Prepared, edited, and reviewed all types of technical and business documents • Designed documentation templates according to standards in terms of order, clarity, conciseness, style, and terminology• Developed content for company’s website, announcements, circulations and marketing collaterals• Prepared diagrams, workflows and charts to illustrate business requirements and processes• Reviewed and recommended changes to document’s structure, format and content• Participated… Show more • Prepared, edited, and reviewed all types of technical and business documents • Designed documentation templates according to standards in terms of order, clarity, conciseness, style, and terminology• Developed content for company’s website, announcements, circulations and marketing collaterals• Prepared diagrams, workflows and charts to illustrate business requirements and processes• Reviewed and recommended changes to document’s structure, format and content• Participated in Requirements gathering and Functional and Usability testing Show less

- Responsible for teaching BIS course for undergraduate level - Developed course materials, such as exams, projects, assignment, handouts…etc. - Determined student capabilities and utilized effective teaching methods to educate students- Participated in continuous reviews of the Department’s programs and curriculum- Maintained course material and student grades using online course management system - Received positive students evaluation based on the design of the courses… Show more - Responsible for teaching BIS course for undergraduate level - Developed course materials, such as exams, projects, assignment, handouts…etc. - Determined student capabilities and utilized effective teaching methods to educate students- Participated in continuous reviews of the Department’s programs and curriculum- Maintained course material and student grades using online course management system - Received positive students evaluation based on the design of the courses and the methods of delivery Show less

- Conducted individual sessions to assist undergraduate students in understanding course material or solving assignments as needed- Assisted faculty in grading assignments, preparing course material and managing in-class activities - Maintained up-to-date grades record for each student- Prepared evaluation reports to assess student performance levels

- Provided technology support for students, faculty, and staff, related to Hardware, software, smart learning tools and networking- In charged of installation, configuration, and maintenance of IT equipment and software in computer labs, classrooms, and offices- Provided training and workshops for staff, faculty and new employees