Samara Gravesande, B.A, Pmp Email & Phone Number

555 University Ave

- Register, admit, discharge and provide appointment information to patients- First line of contact for patient visitations and hospital phone calls- Use tact and diplomacy to handle information requests while adhering to confidentiality and privacy restrictions- Provide detailed and comprehensive customer service to patients and families- Employ a high level of accuracy, confidentiality and discretion when entering information into extensive patient databases

12Th Floor- 890 Yonge St

- Coordinate event logistics, produce and disseminate invitations, speaking notes and function sheets for annual organizational conferences- Explore new ways to efficiently market and promote national conferences to target audiences- Assess communications and marketing needs and implement effective communication strategies for signature events, organizational conferences and youth initiatives- Evaluate communication, marketing and event success by performing year-to-year comparisons and analyzing attendance, referral data, audience satisfaction, successes, failures, revenue and expenses.- Explore unique and novel ways to engage and give a voice to youth community- Manage and create content and campaigns for all organizational social media accounts (Facebook, Twitter, YouTube, Instagram)- Create and execute dynamic and interactive social media marketing plans for all organizational events- Use web content management system to create dynamic and streamlined web pages that conform to the Accessibility for Ontarians with Disabilities Act (AODA)

Toronto, Canada Area

- Wrote an article on Women’s College Hospital for Hospital News’ front page- Worked with the Strategic Communications team to conceptualize and execute an award-winning 100th anniversary campaign- Wrote and edited communication materials, such as news bulletins, brochures, posters, advertisements, reports, news releases, backgrounders, fact sheets, web pages, newsletters, and speaking notes- Offered story ideas, performed background research and interviewed clinicians and researchers for original newsletter editorials- Assisted with marketing and promotion and logistics of high-profile hospital events- Provided comprehensive media monitoring

- Handled patient communications and inquiries, including booking therapist appointments- Managed accounting and financing - clinic transactions, balancing the books, deposits, calculating revenue and overtures- Ordered supplies- Clinic marketing and outreach to new markets

Master Of Education - Med

Certificate, Agile Project Management

Certificate, Project Management

Educating Health Professionals In Interprofessional Care (Ehpic) Certificate

Focused learning: effective team communication and reflection, acknowledging professional attitudes and cultural values, facilitation.

Post Graduate Certificate, Public Relations

Honours Bachelor Of Arts, Criminolgy, Ethics, Law & Society, English