Samarah Kerr Email & Phone Number

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Key Responsibilities:1. Analyse and manage complex complaints received by the Anti-Discrimination Commission in accordance with the Anti-Discrimination Act 1991 and the Human Rights Act 2019, and other relevant legislation, policies and procedures. 2. Facilitate conciliation conferences and apply dispute resolution skills to resolve complaints.3. Answer enquiries from the public and provide appropriate information and referrals.4. Maintain accurate and timely file and computer records of complaint management and other activities.5. Participate in community engagement activities and projects, and attendance at meetings with other government organizations relevant to the complaint management role, that arise from time to time.

Brisbane, Queensland, Australia

Key Responsibilities1. Analyse complaints received by the Anti-Discrimination Commission in accordance with the Anti-Discrimination Act 1991, other relevant legislation, policies and procedures. 2. Provide a fair, accessible and equitable conciliation process including preparing parties for conciliation, facilitating conciliation conferences and assisting in any post-conference negotiations to resolve complaints.3. Manage multiple complaints in a proactive and timely way in accordance with the Anti-Discrimination Act 1991 and the Commission’s policies and procedures.4. Answer enquiries from the public and provide appropriate information or referrals.5. Maintain accurate electronic records of complaint management and other activities in accordance with the Commission’s policies and procedures

Brisbane, Queensland, Australia

Key Practice Areas:- Unfair Dismissal and General Protection applications.- Enterprise agreement bargaining in compliance with the Fair Work Act 2009 (Cth) and Industrial Relations Act 2016 (Qld).- Workers' compensation and rehabilitation schemes and return to work processes.- Work health and safety, committees, consultation, HSRs and PINs.- Anti-discrimination and human rights complaint management.- Professional misconduct and disciplinary proceedings.Key Responsibilities:- Operate autonomously in a high volume, legislative-based environment across federal and state jurisdiction to advise clients on their rights and responsibilities. - Represent clients before the Fair Work Commission, Queensland Industrial Relations Commission, Queensland Civil and Administrative Tribunal and other external agencies. - Prepare applications, submissions, affidavits and statement of facts and contentions according to directions.- Lead settlement conferences to negotiate monetary and non-monetary outcomes and draft settlement agreements consistent with legislation.- Develop effective working relationships with clients and internal/external stakeholders through consistent communication, honesty and respect.- Maintain concise, timely and accurate records of advice to ensure effective governance and risk management.

Brisbane, Queensland, Australia

Key Responsibilities:• Advocate and negotiate with key stakeholders to settle disputes in a timely manner.• Interpret and apply legislation, agreements, policies and procedures to identify strengths and weaknesses and advise on a course of action.• Succinctly and sensitively communicate the impacts and effects of complex legal principles to a diverse range of members and situations.• Maintain accurate records, draft submissions, grievances and correspond with management.• Efficiently manage a high caseload and perform work autonomously to ensure positive member experiences.

Brisbane, Australia

Key Achievements:• Successfully negotiated Treasury Enterprise Bargaining Agreement 2017.• Instrumental in the introduction of digital techniques, which led to the creation of a digital industry group gaining an award for the ‘Most Innovative use of Social Media’.• Spearheaded the implementation of a new artificial intelligence app, including data creation, strategic roll-out plan and technical training.Key Responsibilities:• Strategic planning in line with overall organisational objectives within a multidisciplinary environment.• Represent vulnerable workers in stressful situations to ensure procedural fairness and natural justice are upheld.• Maintain confidentiality and apply an ethical framework in decision making.• Develop and facilitate educational training and engagement programs.• Critical analysis of evidence to confidently problem solve and make decisions while maintaining relationships with key stakeholders.

Brisbane, Queensland, Australia

Key Responsibilities:• Assessing and supporting the development needs of organisers at all levels, valuing constructive and regular feedback.• Operationalising strategic plans, setting and communicating measurable work expectations through briefing and debriefing to ensure goals are delivered.

Brisbane, Queensland, Australia

Key responsibilities:• Provide personal assistance to executive employees• Highly competent data entry skills• Various back-office and administrative duties.

Masters Of Applied Law Majoring In Dispute Resolution, Law

Graduate Diploma Of Practical Legal Training, Law

Restorative Justice Practitioner Course, Criminal Justice And Corrections

Activities and Societies: Successfully completed the restorative justice convenor-training program resulting in achieving the Restorative.

Bachelor Of Laws (Ll.B.) And Bachelor Of Criminal Justice And Criminology (Ccj)

Activities and Societies: Griffith University Law Society (GULS) Griffith University Handball Club (Treasurer)