Samara Hernandez Email & Phone Number

Concord, California, United States

Pinole, California, United States

During my time as a medical assistant I have learned to operate my administrative skills in a faced paced medical office.-Support the implementation of quality assurance and control programs to guarantee proper compliance with the OSHA, HIPAA, and CLIA regulations, resulting in improved patient satisfaction.-Professionally demonstrated independence and efficiency in handling various administrative duties, including maintaining medical records and scheduling appointments, among others, enabling the doctor and staff to focus on patient’ healthcare concerns.-Interacted closely with patients to take and record their vital signs and biopsies, like heart rate and blood pressure.-Head technician for Pulmonary Function Tests, had my own patients every Thursday to administer these tests and qualify them for oxygen or CPAP/BIPAP machines.-Worked closely with the doctor regarding various patient concerns/matters related to pulmonary tests, medication, procedures, and medical supply availability.-Communicator liaison between the medical office and 9 supply companies, it was my job every day to fill out orders and gather various medical forms for the companies to assure that the patients and the doctor had supplies and machines. -Maintained and enhanced the clinic’s organization credibility by ensuring the cleanliness and sanitation of all facilities, equipment and exam rooms, and to lessen the spread of COVID-19 to our very at-risk patients including the staff.

Pittsburg, California, United States

-Assisted corporate customers in setting up accounts for employees as well as corporate offices.-Assisted in-store customers with choosing a cellular phone as well as a calling and data plan to best fit their needs.-Drafted all paperwork for customer contracts, set up auto-pay added and deleted features etc.-Remained current on all AT&T offers updates and features to inform customers.-Investigated customer complaints and issues, and provided a quick and efficient solution.-Maintained and monitored inventory of products.-Ensured compliance and company policies and procedures.

Education record

Criminology

High School Diploma