Responsible for the delivery of the Infrastructure support service for Windows server 2019/2016/2012/2008, Active Directory & Virtual environment.Supporting around 8,000 Servers which includes physical and virtual Servers.Installation of new Domain Controller on Windows server 2012/2016 operating systems and Monitoring of replication for all domain controllers.Represent outages & RCA analysis.Creating KB articles for known issues.Hands on experience on Infoblox.Server… Show more Responsible for the delivery of the Infrastructure support service for Windows server 2019/2016/2012/2008, Active Directory & Virtual environment.Supporting around 8,000 Servers which includes physical and virtual Servers.Installation of new Domain Controller on Windows server 2012/2016 operating systems and Monitoring of replication for all domain controllers.Represent outages & RCA analysis.Creating KB articles for known issues.Hands on experience on Infoblox.Server Build & decommission expertise.Terminal services & RDS farm expertise.Configuration of DNS server on Windows server 2012/2016 operating systems.Configuration & Management of DHCP server on Windows server 2012/2016 operating systems, New scope creation for DHCP, define exclusion range IP reservation.Experience in Data Centre migration for virtual servers using RecoverPoint for virtual machine (RP4VM),migrated 800+ business critical servers.Hyper-V to Vmware migration project.Patching execution through SCCM.Taking ownership on escalated issues from L0/L1/L2 team members and drive till resolution.Knowledge & troubleshooting skills on MS Clusters, Windows Load Balancing.Experienced on OEM hardware (DELL/HP/IBM), & remote connectivity tools ex: ILO, KVM.File and DFS share management.Transfer of operation master (FSMO) roles using ntdsutil.exe utility as per requirement.Preparation of Technical Support Guides to formulate troubleshooting tips and procedures for efficient and faster service delivery. Show less

Infrastructure support service for Windows server 2016/2012/2008 Active Directory & Virtual environmentsServer Build & decommission experience.Terminal services & RDS farm experience.Configuration of DNS server on Windows server 2008/2012 operating systems.Configuration & Management of DHCP server on Windows server 2008/2012 operating systems.server migration/upgrade.SCCM & patching.MS Clusters, Windows Load Balancing.Experienced on OEM hardware (DELL/HP/IBM), &… Show more Infrastructure support service for Windows server 2016/2012/2008 Active Directory & Virtual environmentsServer Build & decommission experience.Terminal services & RDS farm experience.Configuration of DNS server on Windows server 2008/2012 operating systems.Configuration & Management of DHCP server on Windows server 2008/2012 operating systems.server migration/upgrade.SCCM & patching.MS Clusters, Windows Load Balancing.Experienced on OEM hardware (DELL/HP/IBM), & remote connectivity tools ex: ILO, KVM.File and Print Server Management, DFS management.Transfer of operation master (FSMO) roles using ntdsutil.exe utility as per requirement.Active directory health checks & critical server monitoring automation task.Preparation of Technical Support Guides to formulate troubleshooting tips and procedures for efficient and faster service delivery.Coordinate with SolarWinds teams for monitoring issues, backup team for backup issues on windows devices.Perform day to day operations on VMware infrastructureVirtual machine deployment & server hardening.Datastore provisioning, Esxi installation & upgradation.Basic troubleshooting on HA & DRS clusters.Vmotion & storage vMotion.Datastore & whitespace clean-up. Show less

• Responsible for the delivery of the Technology support service for Windows server 2008/2003, Active Directory.• Supporting around 11,000 Servers which includes Intel and virtual Servers) and Virtual servers. • Installation of new Domain Controller on Windows server 2008/2012 operating systems.• Configuration of DNS server on Windows server 2008/2012 operating systems.• Configuration & Management of DHCP server on Windows server 2008/2012 operating systems.• Working on… Show more • Responsible for the delivery of the Technology support service for Windows server 2008/2003, Active Directory.• Supporting around 11,000 Servers which includes Intel and virtual Servers) and Virtual servers. • Installation of new Domain Controller on Windows server 2008/2012 operating systems.• Configuration of DNS server on Windows server 2008/2012 operating systems.• Configuration & Management of DHCP server on Windows server 2008/2012 operating systems.• Working on daily Wintel issues (Windows ,VMware) and configuration changes• Migration from 2003 to 2008.• Migration of Users and Groups by ADMT Tool.• New scope creation for DHCP.• Define exclusion range on DHCP server.• Reserve IP address in DHCP reservation list as requirement• Transfer of operation master (FSMO) roles using ntdsutil.exe utility as per requirement.• Decommission of domain controllers using Meta data clean up.• Monitoring of replication for all domain controllers.• Handling Change Requests and Incidents which are related • Attending bridge calls and having regular client interaction on different process related issues. • Create regular reports for Management requirements• Coordination with Server managers/other teams.• Preparation of Technical Support Guides to formulate troubleshooting tips and procedures for efficient and faster service delivery Show less

• Windows Server 2003/2008 Administration.• Managing Domain Controllers, DNS Server and DHCP Server.• Co- ordinate for setup and Configuration of systems in Domain Environment.• Create, configure and administer websites in Internet Information Server (IIS) 7.0 & 6.0.• Implementing & configuring Active directory services on Windows 2003 and 2008 server.• Taking Backup for the sites and ensuring scheduled/unscheduled Backups as per backup Plan.• Shared folder Access and… Show more • Windows Server 2003/2008 Administration.• Managing Domain Controllers, DNS Server and DHCP Server.• Co- ordinate for setup and Configuration of systems in Domain Environment.• Create, configure and administer websites in Internet Information Server (IIS) 7.0 & 6.0.• Implementing & configuring Active directory services on Windows 2003 and 2008 server.• Taking Backup for the sites and ensuring scheduled/unscheduled Backups as per backup Plan.• Shared folder Access and Management, User management as per operational needs.• Performing Administrative task like managing user accounts, maintaining user’s profiles, assigning rights and permissions etc.• Administrating with scheduled jobs.• Troubleshooting issues logged in windows log.• Handling 25+ Applications hosted on SQL Server 2005/2008 and 2008 R2.• Experience with SQL queries on Oracle, MS SQL-Server.• Installation of different components of windows OS.• Monitor performance with PERFMON.• Check the SQL Error logs for any errors that may have occurred overnight.• Check available physical Disk space.• Check the jobs for failed completion.• Check backups and log sizes.• Check for outstanding active or blocked transactions.• Handle Incident, CRQs, Task and RLMs using Remedy Tool. Show less

 Day to day administration and troubleshooting on Windows 2003/2008 Server, Web Server and IIS. knowledge on Microsoft Exchange (2007) and Terminal Server,WSUS Server. Troubleshooting and Configuration of Exchange2007 and Active Directory. User administration, Adding/deleting/creating/modifying user accounts. Configuration of DNS services & DHCP services. Administering Users, Profiles and Group accounts. Taking Backup for the sites and ensuring… Show more  Day to day administration and troubleshooting on Windows 2003/2008 Server, Web Server and IIS. knowledge on Microsoft Exchange (2007) and Terminal Server,WSUS Server. Troubleshooting and Configuration of Exchange2007 and Active Directory. User administration, Adding/deleting/creating/modifying user accounts. Configuration of DNS services & DHCP services. Administering Users, Profiles and Group accounts. Taking Backup for the sites and ensuring scheduled/unscheduled Backups as per backup Plan. Shared folder Access and Management as per operational needs. Taking care reponsibilities of Desktop Management and handle all esclated calls. Taking care responsibilities of DMR Management. Taking care responsibilities of CMDB Management. Show less

Day to day administration and troubleshooting of workgroup on MS Windows® XP & 2003 Server.Installation and troubleshooting on Flash ERP(Ver. 5 & 6) and Tally 9.0.Installation, Configuration and troubleshooting of Microsoft Outlook 2003 & MS Office Communicator.Installation and troubleshooting on Cisco Wi-Fi.Installation and troubleshooting of Network Printers & Local Printers.Antivirus (Escan & Mcafee) installation, updation, troubleshooting on… Show more Day to day administration and troubleshooting of workgroup on MS Windows® XP & 2003 Server.Installation and troubleshooting on Flash ERP(Ver. 5 & 6) and Tally 9.0.Installation, Configuration and troubleshooting of Microsoft Outlook 2003 & MS Office Communicator.Installation and troubleshooting on Cisco Wi-Fi.Installation and troubleshooting of Network Printers & Local Printers.Antivirus (Escan & Mcafee) installation, updation, troubleshooting on Workgroup and handling Escan Server.Configuration of DNS services & DHCP services.Administering Users, Profiles and Group accounts.Designing Backup Strategy for the sites and ensuring scheduled/unscheduled Backups as per backup plan.Handling escalated calls by Remote Support via VNC and Intelli Admin Remote Control-Lan Edition. Show less

Client Site: Hcl Technologies Ltd. C-23, Sector-58, NoidaCompany Scenario and Infrastructure: Containing 28 MS Windows® Server 2003, 1600 MS Windows® XP Professional Computers, 1200 VOIP phone sets, E-mails (with Ex- 2003 and MS Outlook 2003). Cisco Catalyst 2950 and 4500 Series Switches and Router (3700 Series). MGX, IGX.Job; Day to day administration and troubleshooting of network on MS Windows® XP.Installation, Configuration and… Show more Client Site: Hcl Technologies Ltd. C-23, Sector-58, NoidaCompany Scenario and Infrastructure: Containing 28 MS Windows® Server 2003, 1600 MS Windows® XP Professional Computers, 1200 VOIP phone sets, E-mails (with Ex- 2003 and MS Outlook 2003). Cisco Catalyst 2950 and 4500 Series Switches and Router (3700 Series). MGX, IGX.Job; Day to day administration and troubleshooting of network on MS Windows® XP.Installation, Configuration and troubleshooting of Microsoft Outlook 2003 & MS Office Communicator.Administering Users, Profiles and Group accounts.Profile creation/deletion as per requirement of organization and right for user on share drive as per change request.Designing Backup Strategy for the sites and ensuring scheduled/unscheduled Backups as per backup plan.Configuration of DNS services & DHCP services.Installation and troubleshooting of Network Printers.Antivirus updating on domain and Patch Uploading.Configuration and troubleshooting of VOIP Phones.Remote Support via VNC and Intelli Admin Remote Control-Lan Edition.Installation and troubleshooting of applications especially required in various applications of BT (British Telecommunication).Call escalations and resolution through HP Open view Service Desk. Show less