 Analyzing user needs and working as a Technical operations executive to guide our siteengineer for problems associated with clients and resolve them. Creating a Dashboard for the new user and performing changes as per client requirements. Providing solutions to issues related to the connection network & platform. Work closely with customers to identify their needs and requirement for customerIOT solutions and smart factory solutions. Operate, Maintain and troubleshoot the solution you built for your customers. Monitoring, configuration & administration for IoT-based devices on the Onlinedashboard. Creating and maintaining a project schedule to coordinate team resources forthe successful completion of new development projects. Arranging engineers at different plants with coordination with clients fordifferent queries and problems. Coordination and arrange the site engineer and solving their problem at the site. Providing Dashboard Training to a client. Arranging Initial and monthly report discussions with clients. Perform the demo trial with new clients & prepare a report for the same & discusswith the client Marketing & sales of products & services provided by the company during the sitevisit.

Designed and developed new products for automatic Gold, Silver, Platinum and Coper refinery plants for customers that generated new business opportunities. Working closely with sales team to communicate technical specifications and analyse customer requirements. Creating and maintaining a project scheduled to coordinate team resources for successful completion of product development. Developed processes, procedures, tooling and fixture for use by manufacturing in the assembly of new products. Travelled to customer sites to collaborate with them on a product to meet their specific application. Worked with vendors and Suppliers to translate the design into prototypes and products. Collaborated with team members on design and development of new products.  Manage Design, Procurement, Project plan Development, Fabrications of precious metal Refinery.  Generated and reviewed commercial grade dedication specifications, bills of material, assembly procedures, testing plans, and similar documents based on customer requirements and product specifications.  Conducted market and Industrial research to understand trend and Competition for design and engineering services partnership.  Support Different departments with Quotations for the purpose of tenders and cost Estimations.  Extensive experience in mechanical sales strategies and price negotiations  Strong knowledge of skids separators industrial pumps and slick line and wire line tools  Excellent oral and written communication skills  Superior skill in selling valves pipes non-metal fittings and flanges  High knowledge of all Refining of precious metals like (gold, silver, copper etc.) And ETP plant as well as various equipment like Reactor vessel, valves, Chemical Scrubber, Chiller, Melting machine, Compressor etc.  Strong Knowledge of Precious Metal NABL Labs Setup etc. Exceptional track record in business sector and mechanical sales

Taking Responsibility for Smooth Operation. Maintenance and Preventive Maintenance Activities for Treatment Plants (Multiple effect evaporators, Agitated thin film dryer, R.O and ETP). Visiting new plants for short out their problems of operation and maintenance. Distributing the work of electricians, fitters, operators and helpers in shift according to their shift and skills. Training and Enhancing skills for fresher and new joining. Coordinating with management and workers and short out there working problems and defects. Maintaining piping, motors, blowers, cooling towers, calandria (heat exchanger), nozzle and steam line.