• Train media anchors, presenters and students to develop their presentation and vocal skills for the purposes of improving live and recorded performances. Techniques include body language, public speaking, breathing, and vocalization. • Map out annual training plans and prepare educational material. • Provide and assist with consulting in all aspects related to training.

• 2011-2014: Assisted in Curriculum enhancement. Coordinated and standardized courses of several sections in various campuses, namely: Travel Agency Management, Travel Industry Management, and Hospitality Facilities Management. • 2009-present: Conducting various courses in the School of Business, Hospitality and Tourism emphasis, and Marketing emphasis.

Working on development projects with Beirut Economics Congress for the benefit of the Lebanese Ministry of Economy and Trade.

• Train media anchors, presenters and students to develop their presentation and vocal skills for the purposes of improving live and recorded performances. Techniques include body language, public speaking, breathing, and vocalization.

Supervised capstone project for Master of Science student, juried the defense and evaluated the final thesis.

• Coordinated and standardized Business and Management courses at various university campuses. • Supervised the preparation and development of curriculum, course syllabi, exams, and grades release.• Conducted various courses in School of Business, Management emphasis and Marketing emphasis

• Supervised the preparation and development of curriculum, course syllabi, exams, and grades release. • Planned, developed and coordinated all related departmental affairs across eight university campuses. • Designed and scheduled course offerings.• Organized and executed workshops and academic activities. • Attended to students' academic issues.• Assessed and coordinated the use of technology and innovative teaching in the program.

• Set regional sales and marketing goals and strategies. • Mapped potential clients and leads for the company. • Maintained and improved relationships with clients. • Carried out reviews and progress reports.

• Coordinated some department operations. Assisted in registering students and academic advising in course coordination. Assisted in Curriculum enhancement.• Conducted courses in the School of Business, Hospitality Management emphasis.

• Provided high-touch service by assisting customers (VIP clients) with corporate and leisure travel arrangements, event planning, destination research, personal services and beyond. • Handled major clients’ accounts mainly Union Bank of Switzerland (UBS), RCI and Nordstrom. • Managed UBS account customers’ escalations. • Provided Account Program Benefit Support, delivering on the client value proposition; process redemptions and statement credits. • Transmitted the UBS redemption process and statement credit program from manual redemption to an automated system in cooperation with the IT development team.