Launched Large Home Projects -Painting Vertical in Chandigarh and Patna during peak Diwali Season.Managed Fulfillment and Quality for Entire Tier-2 Cluster ensuring 0 At risk projects , NPS >50% and Core Escalations <5% in the cluster Have been assigned the responsibility of Managing Central Inside Sales for all the Growth Cities Managing more than 75+ Relationship Managers across cities , Assignment of Targets , Weekly Check-in for their sales and ensuring no breakages on overall metrics and Revenue .Have delivered revenue of 2.2 CR in April and May and with highest GSV Pan - India .Managed to bring the FBCE under control and below 2% which was earlier trending at 7-8% . Have been Awarded as UC Transformer in January and UC Champ for FMA Quarter ( Awarded with ESOP's worth Rs 50K )Consultative SellingRelationship BuildingCustomer Needs Assessment

Launched Dunzo Daily Operations in New Delhi . Scouting of Properties for Dark Stores Responsible for day to day operations of Dark stores Ensure SLA's are met and Customer Delight is achievedResponsible for Core Metrics such as Ready to Ship , Issues with Item Delivered , Modification Rates Handles a Team of 350 off roles staff working in Dark Stores Manage Team of 12 Store Managers and Procurement Manager directly reporting me.Manage Procurement Operations and ensure the Fill Rates from Central Warehouse and Vendors .Ensure all the Transfer Orders and Purchase Orders are raised in Given Timeline.Vendor Management and NegotiationsWastage Reduction acrosss Delhi Stores and P/L Management.Ensuring Proper Store Health and Implementation of 5s.

Manage Shift Operations in Mother Hub .Responsible for one of the most Critical Area of Mother Hub - Issue Resolution TeamCoordinate with FST to reduce the BRSNR cases .Manage a team of 100 Off Blue Collared Employees Prepare MIS reports such as Shrinkages , Orphan Reduction , North Pendencies .Responsible for clearing all the backlogs and pendencies in the IRT Area .

Hiring of professionals for CPEC CategoryCity launch operations and Sub - Categories launch in the CityDriving NPS , Improvement of the Metrics , and People management , Managing of day to day operations of the city for CPEC category Creating supply to keep RL under control , follow up for increased ADR with professional and also keeping BCE under control

Managing Voltas FG Replacement Pickups Pan India.Maintaining of FG Replacement reports on daily basis and coordinating with various stakeholders of Voltas so as to minimise the pendencies.Coordinating with the ops to get units picked , tracking of the LR , and getting the GRN done as soon as the unit reaches the FC