Samarth V. Email & Phone Number

Gurugram, Hr, In

∙Build effective relationships and successfully partner across varied functions with internal stakeholders, external suppliers, agencies, and colleagues to drive results and lead influence change∙Participate in RFXs, manage the negotiation, develop strategy, and oversee the negotiation process as needed∙Work with stakeholders for future-proof planning, allocation of funds, and conducting vendor performance reviews as per business plan∙Work to achieve defined category performance targets and assists in driving the performance of associated vendors∙Lead the migration of GitHub suppliers to Microsoft paper with required SSPA compliance

∙Built an end to end relationship with the vendors by conducting monthly business review to communicate issues and take action to course-correct as needed∙Execute strategic initiatives towards spend management and hard savings by decentralizing cost liability within internal stakeholders∙Handle account payable proceedings by working with the vendors to maintain a standard operating procedure for invoicing and onboarding∙Coordinate with the internal stakeholders to drive the outsourcing business and supervise purchase requisitions, timely approvals, transactions, and payment schedules

∙Created awareness and managed the CRM campaigns across IndiaSA by deploying, monitoring, and reporting resources that lead to an increase in the supply hours∙Helped different business units to execute their driver-oriented programs via cross-collaborating with the city teams to ensure factual information going out to the driver-partners∙Reduced ETA and decreased churn rate by ~15% through effective campaigns, thereby increasing driver earnings∙Helped conceptualise and operationalise the digital cash collection platform as a mode of payment across India that lead to UPI adoption throughout the platform leading to a healthy bottom line∙Increased driver community engagement by building awareness for UberStar amongst the community to increase brand awareness and ensure success

∙Assisted in the conceptualisation and creation of the company website and commencing the online appointment system∙Gathered and analysed the consumer behaviour data to increase web traffic by ~30% by identifying growth hacks∙Contributed to develop and implement a CRM strategy for digital marketing campaigns

∙Created and strategised customer testimonial campaigns∙Created SEO campaign on social media platforms that lead to approximately ~40% increase in website traffic∙Collated an analysis of the CMS to reduce turnaround by developing an editorial calendar